Page 254 – Support | Kriesi.at – Premium WordPress Themes

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January 12, 2018 at 12:00 am in reply to: re-open topic about page spacing #896312

Basilis
Inactive Moderator

Hi,

Thank you very much for letting us know.

Best regards,
Basilis

January 11, 2018 at 11:59 pm in reply to: dynamic_avia 777 permissions #896310

Basilis
Inactive Moderator

Hi,

Thank you very much for all the input.
We have forwarded to the developers.

Best regards,
Basilis

January 11, 2018 at 11:58 pm in reply to: Make tagline appear under text title #896309

Basilis
Inactive Moderator

Hey stovetopchicago,

cacn you paste the code to a pastebin please, so we can make sure that ‘ is not converted to ` please?

Best regards,
Basilis

January 11, 2018 at 11:32 pm in reply to: Remove meta in blog & remove comment section in article #896298

Basilis
Inactive Moderator

Hey taner1001,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

January 11, 2018 at 11:18 pm in reply to: Tab full with layout #896295

Basilis
Inactive Moderator

Hi,

Please create a different ticket and provide with backend details.

Best regards,
Basilis

January 11, 2018 at 11:17 pm in reply to: Masonry portfolio #896293

Basilis
Inactive Moderator

Hi,

Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)

Best regards,
Basilis

January 11, 2018 at 11:16 pm in reply to: more image opens to differente lightbox gallery #896292

Basilis
Inactive Moderator

Hi,

can you please paste the code inside pastebin so it can be readable please?

Best regards,
Basilis

January 11, 2018 at 11:14 pm in reply to: OnClick() on a form submit button #896290

Basilis
Inactive Moderator

Hey summaviewbi,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

January 11, 2018 at 11:10 pm in reply to: Change the comment's text #896289

Basilis
Inactive Moderator

Hi,

Yes, that is what you can use Loco Translate for. IT will simple allow you to ” rename ” a slug!

Best regards,
Basilis

January 11, 2018 at 11:10 pm in reply to: Loco translate – Template missing #896288

Basilis
Inactive Moderator

Hey tammiviestinta,

I can check your Loco Translate and when I click on Enfold, it does load the translation files

Best regards,
Basilis

January 11, 2018 at 11:02 pm in reply to: Product category banner with transparent header #896282

Basilis
Inactive Moderator

Hey Peroks,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

January 11, 2018 at 11:01 pm in reply to: Gifs in your gallery #896281

Basilis
Inactive Moderator

Hi,

If you are facing any type of issue regarding that it is because you are resizing the image so if you are resizing the image is been converted and when converted it cant be a GIF it looses the format.

Best regards,
Basilis

January 11, 2018 at 10:58 pm in reply to: Enfold – Can not display comments #896277

Basilis
Inactive Moderator

Hi,

Have you tried to add the Comment Form and the ALB?

Best regards,
Basilis

January 11, 2018 at 10:56 pm in reply to: Fullwidth break point #896275

Basilis
Inactive Moderator

Hi,

We are really sorry you fill that way, but the amount of work required to make it happen it a lot and it is not simple by just changing a rule, it also needs to modify the CSS under that rule so everything will be working properly.

Best regards,
Basilis

January 11, 2018 at 10:55 pm in reply to: Fullscreen Slider Video Not Working on Safari #896273

Basilis
Inactive Moderator

Hi,

Yes we a re afraid that this is a big issues and we are really sorry for that.
We are already working around the call to have the new Enfold version ready to be released that does fixes that issue also.

Best regards,
Basilis

January 11, 2018 at 10:47 pm in reply to: Problem with Advanced Layout Builder #896270

Basilis
Inactive Moderator

Hey wbarge,

Please report in English, we do not support on any other language.
Thank you

Best regards,
Basilis

January 11, 2018 at 10:29 pm in reply to: Customising the Password Protected page #896268

Basilis
Inactive Moderator

Hi,

Just add
#header_main { display: none; } to quick fix your issue as it is not something big
and you are simple done.

There is no ” canva ” template option into Enfold.

Best regards,
Basilis

January 11, 2018 at 10:22 pm in reply to: move the search icon to the first position in the main menu #896264

Basilis
Inactive Moderator

Hey Pixel_Production,

There is a topic for that here
https://kriesi.at/support/topic/enfold-removing-the-search-magnifying-glass-and-adding-in-the-search-field/

Thank you

Best regards,
Basilis

January 11, 2018 at 10:20 pm in reply to: Symbol summary list #896261

Basilis
Inactive Moderator

Hi,

can you please show us with a screenshot on which part you are referring?

Best regards,
Basilis

January 11, 2018 at 10:18 pm in reply to: masonry shows random post when category is empty #896260

Basilis
Inactive Moderator

Hi,

I tested and it is happening but that is really strange.
Never happen before on any installation.

Not sure what can bring that, but I will ask some team mates to also check regarding it.

Best regards,
Basilis

January 11, 2018 at 7:50 pm in reply to: Drop Down List: Change Design #896225

Basilis
Inactive Moderator

Hi,

I do not see the code at the page at all, can you please review the quick CSS again please?

Best regards,
Basilis

January 10, 2018 at 11:51 pm in reply to: Theme Installation Issues – No Media Importing #895870

Basilis
Inactive Moderator

Hi,

That means that there are more options to be fixed on the server, so the images can be imported.
php memory limit to 512M please

Best regards,
Basilis

January 10, 2018 at 11:35 pm in reply to: Post slider customization #895868

Basilis
Inactive Moderator

Hi,

You can check here
https://kriesi.at/support/topic/loading-shortcode-templates-from-child-theme/

on how to load the shrotcode form the child theme. When you do that, you can replace then on the element the_author() from get_the_category()

Best regards,
Basilis

January 10, 2018 at 11:33 pm in reply to: Masonry Pagination #895865

Basilis
Inactive Moderator

Hi,

@davidmartinserrano please do create a different ticket.

Best regards,
Basilis

January 10, 2018 at 11:33 pm in reply to: FAQ plugin issue #895864

Basilis
Inactive Moderator

Hi,

Can I ask, why not you use Accordions of ALB to create the faq, it would be a lot easier and faster and you will not load your web site with a lot of things?
Chck the setting of your plugin, there is different options to stay on page or go to new one maybe?

Best regards,
Basilis

January 10, 2018 at 11:13 pm in reply to: Instagram feed #895860

Basilis
Inactive Moderator

Hi,

Not sure what we can do here, as it is a compatiblity issue with an other plugin
Maybe if you can try something else would be better.

Best regards,
Basilis

January 10, 2018 at 11:13 pm in reply to: Adjusting menu on mobile devices #895859

Basilis
Inactive Moderator

Hey christwars,

Yes, reducing the site logo would work, that is a nice idea! :)
Go ahead with that it will get it short out.

let us know if we can do anything else from our side.

Best regards,
Basilis

January 10, 2018 at 11:12 pm in reply to: Main meno covers logo on smaller screen #895858

Basilis
Inactive Moderator

Hi,

Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)

Best regards,
Basilis

January 10, 2018 at 11:12 pm in reply to: Make a button from a text block #895856

Basilis
Inactive Moderator

Hi,

Glad we could help!
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)

Best regards,
Basilis

January 10, 2018 at 10:59 pm in reply to: Width of Tabs #895848

Basilis
Inactive Moderator

Hi,

Our developers have worked on a new version that fixes some of those things and the way shortcodes are been deployed.
We would much appreciate the patience for it.

Best regards,
Basilis
Author

Posts

Viewing 30 posts - 7,591 through 7,620 (of 17,695 total)

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