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Hey Dutchman,
If you want to change the structure data, from what we provide from Enfold, we would need you to modify the template files based on your needs.
That said, you would need to go, take the theme files, move to to a child theme and then use them as you want.Best regards,
BasilisHi,
They have also checked – but we cant find something.
AS you understand it is a really crazy issue, because the results have nothing to do with the screen size, but they are related to the WordPress Query.We do although keep trying to find out where the issue is, so we appreciate some more time.
Best regards,
BasilisHi,
If you disable WPRocket, everything that you add to the CSS will work after.
As it seems your web site is heavily cached.Best regards,
BasilisHi,
Can you provide us with that file, so we can take a look quickly please?
Best regards,
BasilisHi,
Yes! And it will be visible after properly!
Best regards,
BasilisHi,
Glad you could get it short out.
Best regards,
BasilisHi,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisFebruary 16, 2018 at 10:47 pm in reply to: Is possible show a modal popup and also open a link ? #913418Hi,
Thank you for your understanding we much appreciate it.
Best regards,
BasilisHi,
I have asked some of my colleges to take a look if they have an idea – because first time I see something like that
Best regards,
BasilisHey ilonka78,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHey jazbird,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHi,
I checked and the issue of reloading is basically because of the JS they trigger.
Have they replied you if they have located the issue?Best regards,
BasilisFebruary 16, 2018 at 10:23 pm in reply to: Change image size on blog/archive and single entry #913410Hi,
You would need to modify the code that is on functions.php and that is related to the media sizes if you want to do it from code.
Best regards,
BasilisHi,
You are using an older version to Enfold.
Please update to the latest so we can be able to help you out.Best regards,
BasilisFebruary 16, 2018 at 10:16 pm in reply to: How to change the vertical align of text beside dropcaps? #913405Hey BritaKossmann,
I do not see the same from my side
https://screenshots.firefox.com/KXGXqEtvMggTyEmU/bk-psychotherapie.deTake a look here
Best regards,
BasilisHi,
Thank you very much for the quick update, we much appreciate it!
Best regards,
BasilisHi,
If you want to paginate the text you would need to use a plugin, as that is not WordPress functionality.
Best regards,
BasilisHi,
Here is the request for making it up for us, if you think it is something we should consider!
Thank you very much
Best regards,
BasilisHey Alain,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Also provide FTP details for us
Best regards,
BasilisHey sarahrose,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHi,
Best regards,
BasilisHi,
We have forward that to our developers.
Best regards,
BasilisFebruary 15, 2018 at 10:36 pm in reply to: Change image size on blog/archive and single entry #912991Hi,
Yes it does.
Best regards,
BasilisHi,
Let us know if that could work.
Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
BasilisFebruary 15, 2018 at 10:30 pm in reply to: Alt text is not showing on few mobiles and laptops #912983Hey farahjanjua,
We would need to be able to know the other devices.
Example is the same browsers etc.Can you also show us some screenshots?
Best regards,
BasilisHi,
Thank you for updating us and letting us know.
Best regards,
BasilisHi,
Can you please let us know the php settings of your application so we can be able to start processing with the debug?
Best regards,
Basilis -
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