Hi,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Basilis

Hi,

We have asked Gunter & Tina to take a look :)

Best regards,
Basilis

Hi,

Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)

Best regards,
Basilis

Hi,

Thank you very much for updating us regaridng that, we appreciate it a lot

Best regards,
Basilis

Hi,

We will do, please do not go through topics like that.

Thank you.

Best regards,
Basilis

Hi,

Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)

Best regards,
Basilis

Hey HuxburyQuinn,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Basilis

Hey zibbaldone,

You right here, where is our Support and we will be helping you!

Can you please define ” before ” What other changes you did or some more details so we can understand the process please?

Best regards,
Basilis

Hi,

Can you check with a different one, not yours?
normaly that is happening from cache so it is really strane that we do see that issue on the current installation

Best regards,
Basilis

Hey hazelallturf,

Can you please show us an example of what you mean, so we can see if it is something easy and quick where we can help you?

Best regards,
Basilis

Hi,

The problem is on the screen size.
On me, with a big screen I can see everyhting in one line.
Unfortunately the amount of tabs you are using is actually really big..

Best regards,
Basilis

Hi,

have you tried to contact the plugin developers to see if they can help you out?

Best regards,
Basilis

Hi,

Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)

Best regards,
Basilis

Hi,

I am afraid there are not a lot of what we can do.
As you can see the issues are related to the plugins and not to enfold, so best is to look for an update with them.

Thank you

Best regards,
Basilis

Hi,

Thank you very much for your suggestion!

We will do forward it to our developers for extra review.

Best regards,
Basilis