Forum Replies Created
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Posts
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Hey cwcintw,
We would need to check the site, so we can access it and be able to find out what s going on.
Can you please provide us with backgrend access so we can be able to check further the issue?Best regards,
BasilisHi,
I cant check the old site – but for the current one, if you disable the instagram plugin does it work?
Does it work if you disable rest of the plugins at all?Have you tried that, so we know how and where we can look?
Best regards,
BasilisHey bimsenfold,
I can see the issue, but not sure where it is coming from to be honest with you.
We would need to check it more, we would appreciate some patience while we work on it.Best regards,
BasilisHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHi,
I do yes.
I have asked my team mates to tkae a look if they can find a way to get it short out.We appreciate your patience
Best regards,
BasilisHey laurafirth,
Unfortunately not But you can always consider to hire someone if it is needed so much, so you can add as a feature.
Please feel free to let us know if there is anything else we can do for you.
Best regards,
BasilisHi,
Sorry, I understood that this is an actual post inside the grif, because that it how it looks like?
Best regards,
BasilisHi,
We havent found any real issue right now we are afraid.
We are still looking into it.Best regards,
BasilisHey hazelallturf,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHey patricktech,
Please do not use cas and no need for such posts.
We do the best we can.Best regards,
BasilisHey JZNAMZ,
There is a known issue for that issue.
We will do release an update, so we appreciate your patience while we do work on that.Best regards,
BasilisHey goldengate415,
You can try add the following shortcode
[av_sidebar widget_area='MySearch']let us know if it does work for you :)
Best regards,
BasilisHey Susanne,
Can you please post your question in English, so it is easier for us to get things shorted out?
Best regards,
BasilisHi,
What code you added?
Can you please give us the details so we can see how we can optimize it to work better?Best regards,
BasilisHi,
I checked the issue.
Can you please check with your hosting provider?
It seems that it is something easier for them to help you out with it.Please contact them and let us know.
Best regards,
BasilisHey kikosanchezestudio,
Yes, please disable the plugin and enable Enfold Optimization from our Latest update.
Let us know if that works out for you.
Best regards,
BasilisHey Guenter,
hahaha, thank you for your Input :)
Well, some times people get annoyed if something is not working ;-)Best regards,
BasilisHey raiondesign22,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHi,
we are sorry for the problem.
We will try get a solution as soon as possible.Best regards,
BasilisHey rafayd,
Please go to Settings -> Permalinks select Custom and save.
Let us know if that will solve the problem.
Best regards,
BasilisHey dulei07,
Thank you for contacting us!
Can you please post your question in English, so we can be able to review and update you?Thank you
Best regards,
BasilisHi,
Yes, those do not ” miss ” but this is how it is designed to work ;)
For all those to be displayed, you would need to code most of the things.
IF you do search on the forums, you can find the details.Example
Let us know if you do not find something and we will be happy to help further.
Best regards,
BasilisHi,
you can try a background image on that div also, to see how it will react and if it will work like you need.
Best regards,
BasilisHi,
Thank you for the update and your kind words.
If we can help you with something else, feel free to open a ticketBest regards,
BasilisHi,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
Basilis
