Hey Tia,

Please try to upload the files of the template again, using FTP and let us know if that would fix the issue.

Thank you

Best regards,
Basilis

Hi,

Please convert to the following and let us know if it works

@media only screen and (max-width: 767px) {
.responsive #top #wrap_all .container .lmcvippackbuttonsx {
width: 100%;
max-width: 100%;
margin: 0 auto;
padding-left: 0;
padding-right: 0;
float: none;
}
}

Best regards,
Basilis

Hi,

Yes please do create a new ticket and we will be happy to assist!

Best regards,
Basilis

Hi,

Όπως είπα, χρειαζόμαστε το phpinfo για να δούμε τι περιέχει ο server και πως είναι setarismenos σας παρακαλώ πολύ.

Best regards,
Basilis

Hi,

Sure, we are checking that one post then.

Best regards,
Basilis

Hey kpcradix,

Yes, you need a WooCommerce shortcode.

or to create a custom URL

and use it for your button

Best regards,
Basilis

Hi,

We see no login details – can you please post them again?

Best regards,
Basilis

Hey annesite,

Please add the following code

#after_section_2 { display: none; }

And it should work.

Best regards,
Basilis

Hi,

No, a fatal error is not create by that.
To solve the fatal error although it is because of some code in functions.php of the child theme, if you activate main theme instead of child theme all should work properly.

Best regards,
Basilis

Hi,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

Hi,

What are your product filtes, cant see any values so that is most probably because they are not loading on sidebar?

Best regards,
Basilis

Hi,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Basilis

Hi,

Μπορείς να στείλεις σε παρακαλω αυτό
http://docs.gurock.com/testrail-admin/howto-running-phpinfo

θα ξέρουν τι να κάνουν.

Best regards,
Basilis

Hi,

Can you try icognito mode please and send us a screenshot?

Best regards,
Basilis

Hi,

I tried to connect on FTP and I would also not possible for me, can you check if there is something that we cant access?

Best regards,
Basilis