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  • in reply to: Can’t download demo themes #1442697

    The login details were for FTP or cPanel. WordPress dashboard login details are below.

    in reply to: Can’t download demo themes #1442615

    I updated the server to add the ZipArchive extension.
    I completed deleted my instance of WordPress on the server, and created a new account. I then reloaded WordPress, and attempted to upload your theme, using the file, re-downloaded your file from ThemeForest, named themeforest-6MRK1zzV-enfold-responsive-multipurpose-theme-wordpress-theme.zip

    This time, I can’t even upload your theme, let alone the demos.

    When I attempted to upload the theme, I get this error: See screenshot: https://app.screencast.com/OFZPkBBPsyK5d

    That error message is: “The link you followed has expired”

    How can I upload your theme and demos?

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