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Viewing 9 posts - 1 through 9 (of 9 total)

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February 29, 2024 at 5:15 pm in reply to: Please, please help me #1435903

AVSA2020Website
Participant

Hi Rikard – please go ahead and close the topic. Thanks again, Candace

February 29, 2024 at 1:53 pm in reply to: Please, please help me #1435878

AVSA2020Website
Participant

Thank you Ismael!
I am very grateful for your quick response and solution. I will reach out to that group for resolution.The videos are working again.
Candace

February 28, 2024 at 2:59 pm in reply to: Please, please help me #1435760

AVSA2020Website
Participant

Hi Ismael,
I received the issue from a user who uses a different browser then myself. When I checked, I encountered the same issue. I then reached out to a third person to check with a different browser and PC. The videos don’t work for any of us.
The last time it was a function within Jet Boost so that function (Optimize Critical CSS Loading) has been disabled since. I now manually do that process.
I will include login credentials.
I am grateful for your help.
Candace

February 27, 2024 at 7:13 pm in reply to: Please, please help me #1435641

AVSA2020Website
Participant

Hello! Thank you SO MUCH for reaching out so quickly!

Violets 101

October 18, 2023 at 6:21 pm in reply to: Video block is having problems #1422933

AVSA2020Website
Participant

Please feel free to close the ticket and thank you again for all your help!
Candace

October 18, 2023 at 3:51 pm in reply to: Video block is having problems #1422907

AVSA2020Website
Participant

Thank you Ismael! You rock!
I am very grateful for your help in identifying the problem. I will reach out to the developer for that plugin.
Again, thank you and have a blessed day.
Candace

October 17, 2023 at 9:16 pm in reply to: Video block is having problems #1422840

AVSA2020Website
Participant

Hello Ismael,

Yes. You may deactivate plugins for testing.

Candace

October 16, 2023 at 5:03 pm in reply to: Video block is having problems #1422676

AVSA2020Website
Participant

Thank you for checking! I have provided a new admin account information..

April 8, 2022 at 3:33 am in reply to: Please, please, please help me! #1347629

AVSA2020Website
Participant

Rikard – thank you, thank you, thank you! I am in!
Really appreciate you getting this address for me.
Very sincerely,
Candace
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Viewing 9 posts - 1 through 9 (of 9 total)