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  • in reply to: Cannot import demo files #411662

    No help from the moderators even after asking for my site login.

    Decided to create my own pages without relying on the sample pages.

    Would still like an answer on how to load the pages that I paid for as part of the package.

    in reply to: Cannot import demo files #411595

    Hello again,

    I have once again deleted all the Enfold files from the web host, uninstalled/deleted the theme from the admin panel, re-extracted the file from a fresh zip file, reuploaded them, and reactivated Enfold. Now I get 7 pages but I still don’t get the image slider that we see in the default demo.

    In fact, I noticed that in the tutorial it shows a CTA for “import all data” at the top of the Enfold menu but this never showed up for me. Where is the root file for this?

    Can someone help?!

    • This reply was modified 9 years, 8 months ago by asclb.
    in reply to: Cannot import demo files #411494

    Hello again,

    I have tried deleting all the files from the host, extracting anew and uploading again via FTP. No luck.

    Without the demo files, the site is meaningless to me so I will need to ask for a refund and move on to a competitor if I can’t get support very shortly.

    Your support is much appreciated.

    in reply to: Cannot import demo files #411470
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    in reply to: Cannot import demo files #411422
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Viewing 5 posts - 1 through 5 (of 5 total)