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  • Problem solved. Turned on the debug mode and deactivated the plugins that caused the problems. After that I updated WordPress to the latest version.

    Many thanks!

    Arne

    Hey Mike,

    that is correct. I don’t remember the WordPress version. It was also not the latest. The PHP Version was not set, that is correct and now I cannot change back to the old 5.6, only back to 7.0.

    Do I have to install WordPress again? Shall I give you access to my HostEurope account?

    Many thanks!
    Arne

    in reply to: Error with updating theme #1025887

    Dear support team,

    I just created a subdomain, installed WordPress and an older version of Enfold. I realized I cannot update it, so I bought a new licence, deleted the enfold files from the server and uploaded the new ones. After that the main page has a white screen. I cannot even login to the WordPress backend. The two subdomains are accessible, instead of the main page. Can you please help me out?

    Thx!
    Arne

Viewing 3 posts - 1 through 3 (of 3 total)