Hi Ismael,

Thank you for this. I have added it and altered it to make it smaller and nothing is happening, could you advise please.

Thank you!

Hi Andy,

Thanks very much for that, i had a brain freeze on HTML but now know exactly what you mean.
I wasn’t aware you could write it straight into the text box.

See my site info attached for the other issues.

Many thanks

Hi Andy,

1. I’m sorry but i’m not sure what you mean by use html, could you advise as i don’t see any options when writing the text.
2. I have tried the piece of losing and nothing happens, could you advise please – also as you can see in our footer all the sections are not spaced out evenly in the centre of the page, could you fix please?
3. i have managed to find a plugin and it worked great thank you.
4. i am unsure about the last bit and how it relates to the portfolio images, is this something you can fix?

Many thanks,

Hi Rikard,,

I’ve tried all these steps and the images still aren’t showing!!

Make sure that your theme is up to date and runs the latest Version. In Enfolds case this is 3.5.3. This should by default fix all problems with this bug. Updating your theme files – THIS IS DONE, I’M RUNNING THE LATEST THEME VERSION.

Also: make sure that you are not running any outdated plugins that could cause problems – ALL MY PLUGINS ARE UP TO DATE

Clear your browser cache and reload the page a few times (hard refresh). If you get the same results then please try a different browser and/or machine to see if you get the same results. If not then you are getting cached results. – I HAVE TRIED THIS ON TWO MACHINES AND IT’S STILL NOT WORKING, I’VE CLEARED CACHE TOO.

If clearing your cache did not work then you could try to add the following code to the bottom of the themes functions.php file – IVE ADDED THE CODE TO MY FILE AND STILL NOT WORKING

Please help me fix this urgently. Many thanks.

Hi Rikard,

What has happened????

All my images on every page has disappeared?
Help me gently please

Hi Andy,

I don’t understand why these questions have REPLY boxes if you want me to start a new one everytime.

I felt you were a little rude in your reply as the links i sent you are dropbox links and since these reply fields don’t have anywhere to attach a file, this is the only place I can store screenshots to show you.

I will send over a mock up to you shortly but again it will have to be via a dropbox account, will this be suitable?

Hi Rikard,

See below.

Thank you,

Hi Rikard,

I’m sorry but I don’t know the user name to this.
You colleague didn’t ask for this information and I myself don’t get asked for it so have no idea!

Hi Rikard,

I don’t know what you mean as I gave the same details to one of your colleagues and he managed to get in without any additional passwords. I don’t get any others prompts so not sure what you mean?

Hi there,

Thank you for this.
The first one I have added the text box however (see 1st screenshot) this is the only way I know how to edit the footer text and it doesn’t give an option to make the text Hyperlinks, it doesn’t give any options at all actually.
The second, I don’t have the option of Mailchimp as a widget, could you advise?
Thirdly, I have added the twitter widget and (see 2nd screenshot) this is all that happens, I am looking for a live twitter feed, not a button (see third screenshot of how I’d like it to be)
The 4th point you have made I really don’t understand at all as there is no magic wand near the text box, could you advise?
With regards to the search bar, (see last screenshot) as you can see, when I hover over ‘Who are we’ the category comes up, when I hover over the search button next to it, nothing happens. Could you please make it so when we hover over the search bar, it comes up just as the categories do.

Many thanks!

Hi Josue, thank you. i have contacted them.

I am hoping you can help me with some other issues I’m facing.

The first being the icon box on one of our pages. I contacted another member of your team but didn’t get an outcome and since i’ve already shared my details wit you i’d rather you help me.

as you can see in the link provided, this page has a huge icon in the top corner, i can’t find a way to make it smaller, when i change where it says ‘Icon size’ it only changes the text, not the whole icon. Could you please help me make it much smaller.

Many thanks,

So can you just adjust the container width to fit responsively at the widest point on the page just like the full width banner,?

Hi Josue,

Thank you for this. I can see what you have done however the sub menu is still not full page width, it only comes out at the point of the hover button.
Do you know what I mean?

Many thanks

Thank you. How long do you reckon it will take ?

Hi Josue,

Thanks for this, please see link attached.

This is someone elses site but we would like a similar structure so when you hover on the page you get a full page horizontal sub menu.
We currently have a normal vertical drop down.

Can you do this?

Many thanks,