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  • in reply to: Images not resizing propoerly #211115

    ok i will try that thank you

    in reply to: Images not resizing propoerly #211109

    thanks and yes i will wait for the additional responses

    in reply to: Images not resizing propoerly #211108

    yes i understand that it chooses which image size .. so what you are saying is that i will not resize the image by choosing the size.. but i need to upload the images in the size specifed ?

    why are your test images all 1000 x 650 ? and there is just one of each .. how does this work pls..

    maybe this is how you can help me

    say i want to put the easy slide in a one third column, and i want the image to show up as 300 X 300.. what size should i upload my image as ? thanks

    in reply to: Images not resizing propoerly #211104

    so can you also tell me what size the images should be uploaded in as the resize function does not see to work properly

    by the way can i share that it has been extremely frustrating working with your team as the answers just seem to be guesses without anyone trying to actually solve it , or people giving me solutions for the sake of it.. like someone who told me i could change the sizes.. of course i know i can change them .. my problem is that your theme is not allowing me to do so correctly. one would think i only had to select the appropriate option and it would work. If i could get a refund and delete the theme i would be more than happy to do so.

    this drama has been going on for almost a month with no solution in sight.

    thanks

    in reply to: Images not resizing propoerly #211080

    HI Ismael

    i didnt do any of that i just used the advanced editor to throw in an easy slider from the media elements ?

    i didnt do any coding at all

    so what do i do now ?

    thanks

    in reply to: Images not resizing propoerly #211071

    Hi could someone please help me it’s rather urgent thanks

    in reply to: Images not resizing propoerly #210658

    HI Ismael

    as mentioned, it is not just the thumbnail sizes.. ALL the sizing is not working properly.

    for example, when i select 300 x 300 i expect the image to come out as such, even if it has been uploaded at 650 X 400.

    None of your slideshow resize options are working.

    Also, please go to http://www.atoswellness.com.sg you will see an ugly black band in themiddle of the page. could you please tell me why it is loading like that ?it used to be white thanks.

    in reply to: Images not resizing propoerly #199806

    hi ok it seems the image library has been loaded correctly

    so the original questions still stands,
    it is not JUST the thumbnails.. as asked previously, all the images do not resize to the size selected

    1. what size should i upload all images in ?
    2. do they all have to be uploaded at the same size ?
    3. i was under the impression that regardles of the size they have been uploaded at, they should fit the size selected. I only made these selections from the options your theme provides. Thus,as they are not resizing, do ih ave to manually resize them ?

    thanks
    Anu

    in reply to: Images not resizing propoerly #199791

    hi ok thank you will try

    in reply to: Images not resizing propoerly #199372

    Hi Ismael

    i am aware i can change the size, what i am saying is that they are not resizing properly

    and could you please tell me why there is a loss in image quality when uploaded to the theme as asked previously

    thank you Ismael
    Anu

    in reply to: Images not resizing propoerly #199368

    Hi yes that’s just for the woo commmerce sizes right, what about all the other options that came with your theme please

    thanks !
    Anu

    in reply to: Images not resizing propoerly #199365

    and the preview image loses quality too… thanks so much for having a look, here is the link

    http://i.imgur.com/MppsdQh.png

    in reply to: Images not resizing propoerly #199361
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    in reply to: Images not resizing propoerly #198961

    just to add on

    so when i upload the image to imgur it looks like this

    http://i.imgur.com/NrkZfIw.jpg

    but when i upload it to the theme it beocmes like this

    http://i.imgur.com/EN3Of6e.jpg

    so you can see a clear loss in quality when uploaded to the theme.. please tell me how to size my images then thanks .. i have wasted a lot of time on this

    • This reply was modified 10 years, 11 months ago by anudas.
    in reply to: Images not resizing propoerly #198570

    you can see it here
    http://imgur.com/a/lW8OC

    in reply to: Images not resizing propoerly #198447

    Hi

    It refers to ALL images

    I noticed your default image size was 1000 x 650 in jpg format

    Thus I saved all my images as the same

    When I view on all browsers before saving, the image quality not compromised

    Then I uploaded images to the pages into wordpress at 1000 X 650

    But once uploaded the image loses quality and becomes very low res
    And when I want to choose your template sizes for example the
    Portfolio = 495 X 400 it does not resize properly ..whether i choose 300 X 300 or the 495 x 400, it retains the original size

    how can i send you a screenshot

    in reply to: Understanding Portfolio Items #182424

    ok will do thanks :)

    in reply to: Understanding Portfolio Items #182419

    HI Yigit

    sorry i m such a dumbass :) ok

    1. when i create a new page, do i create it as a new page or new portfolio entry. cuz if i create a new portfolio entry, then i cant use the template ..

    2. this is what i want to do ..

    i want to showcase

    services
    >Face
    >>Trt 1
    >> Trt 2
    >>Trt 3
    >> Trt 2
    > Body
    >> Body Treatment 1
    >> body Treatment 2
    >> body Treatment 3

    so how do i add these as portfolio items and i have created categories but am not sure how to link them to the items ..

    say one category would be the facial services
    another would be the body services

    • This reply was modified 11 years ago by anudas.
Viewing 18 posts - 1 through 18 (of 18 total)