Support | Kriesi.at – Premium WordPress Themes

Forum Replies Created

Viewing 11 posts - 1 through 11 (of 11 total)

Author

Posts
February 24, 2018 at 10:43 pm in reply to: Scroll-down-link arrow is showing the wrong icon #917229

anonnraleigh
Participant

Hello Rikard,

Thank you for following up—you can close this ticket.

Thank you,
Amy

February 23, 2018 at 3:58 am in reply to: Scroll-down-link arrow is showing the wrong icon #916480

anonnraleigh
Participant

Thank you—that worked perfectly!

August 3, 2017 at 5:19 am in reply to: Formatting Issues on Random Pages with Enfold Theme #833740

anonnraleigh
Participant

Hello Rikard,

I apologize, it was an issue with our SSL certificate. You can disregard.

Thank you for your reply.

Thank you,
Amy

July 27, 2017 at 4:01 am in reply to: Formatting Issues on Random Pages with Enfold Theme #830436

anonnraleigh
Participant

Hello again Rikard,

I think that I have found out what the real issue is… there is Mixed Active Content on the site. Our website is HTTPS, but the URL links to the theme files and CSS are HTTP. I also receive an error message that the “style sheet could not be loaded” in web console.

Thank you,
Amy

July 21, 2017 at 5:36 am in reply to: Formatting Issues on Random Pages with Enfold Theme #824965

anonnraleigh
Participant

Hello again,

I cleared the cache through the WP Admin Dashboard… but I am still seeing the issue on many pages.

Thank you,
Amy

July 19, 2017 at 5:46 am in reply to: Formatting Issues on Random Pages with Enfold Theme #823664

anonnraleigh
Participant

Hi Rikard,

There is no caching plugin activated on this website. Is that something that needs to be added?

Thank you,
Amy

July 17, 2017 at 7:06 pm in reply to: Formatting Issues on Random Pages with Enfold Theme #822825

anonnraleigh
Participant

Hi Rikard,

I have cleared the cache from my web browser and it is still showing errors on a lot of the pages today. Please see the Private Content for the links. Any other ideas what could be causing this?

Thank you,
Amy

July 14, 2017 at 3:27 pm in reply to: Formatting Issues on Random Pages with Enfold Theme #821216

anonnraleigh
Participant

Good Morning,

I have placed links to a group of pages that are showing the formatting issues this morning. Can you please let me know if you see what I am referring to?

Thank you,
Amy

July 13, 2017 at 2:40 am in reply to: Formatting Issues on Random Pages with Enfold Theme #820301

anonnraleigh
Participant

Hi Rikard,

I wish that were the case. It seems to still be happening. It will show up on one page, and then 20 minutes later that page will look fine. I will keep trying to get a link to a page that is actively showing the errors and hopefully you will be able to see what I am referring to.

Thank you,
Amy

July 11, 2017 at 11:42 pm in reply to: Formatting Issues on Random Pages with Enfold Theme #819712

anonnraleigh
Participant

Hello again,

A few pages were showing the formatting issues this morning, although they look fine now. Please see the links in the Private Content section below.

Thank you,
Amy

July 11, 2017 at 3:31 pm in reply to: Formatting Issues on Random Pages with Enfold Theme #819426

anonnraleigh
Participant

Hello Rikard,

I have included the admin login details in the Private Content below. Of course, I am looking through the website right now and cannot find a page that is currently having the formatting issues. If I come across one today, I will send you the link.

Thank you,
Amy
Author

Posts

Viewing 11 posts - 1 through 11 (of 11 total)