Thank you, I appreciate you looking into this for us.
You can mark the topic closed.
Anne

Hi, I know the sites are all on the same server manages by our developer – he was wondering why only the Enfold sites had this behaviour. I will pass on your reply,

Thanks, Anne

Thank you – i’ll get them to check.

Anne

Thanks Ismael,
I will pass this on and let you know if any other questions,
Anne

Hi,
this is not something I understand so I would have to get a developer involved.
I’m trying to understand why this would suddenly happen on a new build on a server that has not experienced this before with Enfold. Nothing different about the website. Do you know? Is it an Enfold issue?
Thanks for your help,
Anne

Hi,
thanks for looking into this for me. It will be interesting to see if anyone else has this issue. I will let you know if it crops up again.
Always appreciate your support – 9 years designing websites exclusively in Enfold and still going strong! Its a pleasure to work with,
thanks,
Anne

Thank you very much – that works perfectly. I’ve fixed 2 website’s displays already.
I had wondered if I needed to select a location under Insertion’ – it is currently set to ‘Run everywhere’ so I guess that’s correct?
Brilliant support as always from Enfold!

Thanks, Anne

Hi, thanks but I am not using a child theme and would have to keep updating that code? I don’t as a rule get into adding php code as I’m not confident with it.
Not sure why the sudden change – all was fine before. It will probably affect 3 shops I manage which is quite worrying. Is there not going to be a fix for this? I can send a log in if you need to look further.
Thanks – always appreciate your help, Anne.

Thank you very much – got it. did not see that!
Great support as always from Enfold.
Anne

Hi,

thanks for your quick reply. The Captcha I want use is actually a different one – not ReCAPTCHA 2 or ReCAPTCHA 3 – but one called ReCAPTCHA v2 (Invisible reCAPTCHA badge).
I read about it here: https://developers.google.com/recaptcha/docs/versions

Do you know about this one? We have selected it precisely in the Google account to get the right keys, but there is no match to select for it in Enfold.

Thanks,
Anne

Hi Rikard,

yes I still got the messages in a private browser window. it went on for some hours but they have gone now.
Thanks for the advice about contacting the plugin author – I will do that.
Once again, I appreciate all your help.

Thanks,
Anne

Hi Rikard,

thanks – yes the messages have gone now debugging is off. I just clicked around on the orders page and go a critical error message again. I don’t know what is going on. And I’m not sure if it’s affecting the front end at all.

Thanks very much for helping – any suggestions for what I could do next or who to talk to?

thanks,
Anne

Hi Rikard,

I see this info under site health status:

Debug mode is often enabled to gather more details about an error or site failure, but may contain sensitive information which should not be available on a publicly available website.

The value, WP_DEBUG_LOG, has been added to this website’s configuration file. This means any errors on the site will be written to a file which is potentially available to all users.

The value, WP_DEBUG_DISPLAY, has either been enabled by WP_DEBUG or added to your configuration file. This will make errors display on the front end of your site.

Do you need to remove the debug info?

Thanks,
Anne

Hi Rikard,
thanks so much for taking the time to look at that for me. I guess if you can’t see anything there, I should close this thread and see if it it happens again.
Thanks again – your theme and support are great!
Anne

Hi,

I realise that I don’t know how to enable debugging in WordPress. This is a beyond me – being more of a front-end designer…. Do you have recommendations of developers who I can pay to do this for me?

Thanks,
Anne