Hi Victoria

The problem is now resolved, so we are all good. Many thanks for your help.

Kind regards

Anna

Hi Victoria

Bless you and please don’t worry, the page as it stands is not a problem if something gets broken on this page.

My knowledge is extremely poor regarding these things, and I would really appreciate if you could go on to my site with the credentials above and try and copy the shortcodes etc. Is this possible do you think please, as I am really not confident at all at perfoming the debug?

Kindest regards

Anna

Still getting the error, I cannot save new items on new pages – all problems still as above. New credentials:

Hi Victoria

Nothing seems to sort this problem out. I really need help.

My login credentials are below.

When you go the ‘pages’ via dashboard, click on ‘Weddings’

When I try to add color sections then media it seems to accept it, then I press upload and save and view page. All looks fine. Then I try to add another color section below, or media with parallax, press upload and save, and view, again, all looks good.

Then I try and add something else and the previous color section and/or media has mysteriously disappeared, so I can get no further.

I have disabled word fence for you to help.

Please advise urgently as I am at my wits end. So is my boss.

Hi there Yigit

Many thanks, but the problem is still there. I have flushed browser cache.

What is happening is this; if you go into one of the 2 new pages (I have tried it with 2 brand new pages) one is in drafts, and one has been published, but does not show up on the main menu, so you have to get to them both from the pages tab on the dashboard.

I can add a header with no problem, but every time I add a color section then add media, then update, then view page, it shows… all perfect. I then go BACK into the section, edit something, update and then view, and it has vanished. I tried this with a text block too, not just the color section, and that vanished too. I have tried it literally countless times, which is why I thought it may be a glitch on the ‘weddings’ page, so I added a whole new weddings page (the one which is still in the drafts file) and exactly the same thing is happening with this. Please advise, as I am now past my deadline and people should be able to see the wedding page and I have to resolve this problem, then build the thing. Thank you so much for your help

Maybe you mean my customer portal on Hostgator…

Hi – I am terribly stuck here – I added 2 support questions earlier and neither have been responded to – so I checked out my support package and it had expired. I have just renewed it for another 6 months and REALLY need your help please.

My website is Enfold http://www.cafevincinq.com and I have been trying to add a new page (Weddings) to my site. Although I can manage to get the header bit at the top of the page to save, any content I add thereafter, just vanishes. As soon as I add a color section or text block, once I have gone back into it a couple of times, saved and updated, it just vanishes. PLEASE PLEASE HELP – THIS PAGE IS SUPPOSED TO BE LIVE NOW.

Hi there Yigit

Many thanks for that…

Well I added that, it now says:

Warning: Cannot modify header information – headers already sent by (output started at /home4/cafevincinq/public_html/wp-content/plugins/captcha/captcha.php:1) in /home4/cafevincinq/public_html/wp-includes/pluggable.php on line 1210

Hi there

Long time since we spoke! I’m not sure if this will reach you now, but I can’t seem to start a new thread?

I have just updated my enfold and wordpress site and now loads of items on the my pages are not showing. Pictures and vital items, like a ‘book your table now’ button on our restaurants website.

I AM IN A TOTAL PANIC – PLEASE HELP?

These items show all present and correct from the ‘back of house’ so they are still there, but they do not show on the actual website.

Hello Flower, how are you? Got your lime green suit all pressed and ready?

I have just updated the enfold theme, and now lots of my headers and pictures throughout my site (cafevincinq.com) are not showing… should I throw myself off a cliff?

Please advise, oh wise one…

Anna

Hi there Yigit – long time no speak!

Things are all looking better thank you… but I just have one seemingly simple question…

On the media gallery in my ‘About’ page, when I hover over the masonry images, I have added the captions, which I really like, but when I hover my mouse over the pictures, it also shows the same description… this is a bit too much I think.

Is there any way of stopping the mouse describe the image and just be, well, a silent, polite, non-description making mouse please?

If not, I’ll have to kill it and buy a hamster.

Harsh, but you know me!

Thanks everso – I’m off to buy more gin… I had the last 2 bottles for breakfast with my poached eggs on toast. Yum.

Hello again YIGIT!

Actually, I didn’t spell your name wrong… stupid, dim, brain of a housefly my Macbook Pro… decided I didn’t mean ‘Yigit’ an ‘corrected me’ and called you ‘Digit’ – which, although is cute, Yigit is actually cuter.

I threatened to throw a cup of coffee on my Mac if it ever did it again, so from now, your name will be spelled correctly. Thank goodness you are marrying me, not my Mac. Please reinstate honeymoon booking right away, otherwise I am hoping to take up alcoholism. I have 2 bottles of gin standing by. x

Incidentally… on the topic of this stressful puzzle… I have added color blocks, special headers and catalogs to the cocktail bar page with total ease… it seems that something is intrinsically wonky with the menu page (which I am learning to hate!)

Hello again Yigit

Thank you for trying but it is STILL not working. This is driving me crazy.

Some of the ‘Special Headers’ I cannot pick up and move. I cannot drop color sections into some places at all. When I do manage to drop them down and put a ‘Special Header’ in there it disappears. Other blocks disappear too, the color box, the catalogue blocks and the special header blocks will not stay where they are. Within 3 or 4 ‘updates’ and ‘view page’ they disappear. I really don’t think this is anything I am doing wrong.

I have managed all the other pages without a problem at all and I understand what I am doing.

Please, please sort this page out, I am totally over my deadline, and I am still in the same position I was a few days age. Feeling desperate.

Thank you again

Anna x

Hi there Digit!

Thank you so much for helping me! Beer on it’s way!

I will post admin access below.

Regarding the changes, please do not change any pages except the ‘Menu’ page. If it as all possible to have just that one re loaded – so it is identical to how it is shown in the demo, that would be wonderful, but if that cannot be done without touching the other pages, then no, please don’t reload anything. I have worked so hard on the pages and would mostly have to throw myself in the sea if I lost anything else.

Not sure that my other message came through about the ‘About’ page too? But there is a problem there too. There is a ‘gallery’ block installed towards the bottom of the ‘About’ page, in which lots of photographs of food pop up. 3 times now, photographs have just vanished, leaving blank spots in the gallery.

Is it possible you could please sort this out too please?

If you could that would be wonderful – and I’d offer to marry you – but, honestly – that might have seemed like a good deal 20 years ago, but now… not so much!

Thank you again for making me feel supported, I have been in such a panic!

Warm regards

Anna x

Hello again!

So, I just tried loading on my menu, and guess what… the blocks I put in have vanished again.

Can you please help… I’m feeling a little desperate and have to present this website to the partner on Thursday and I still have so much to do… I am sweating with anxiety to be honest.

If I could send you a beer through the post to help, I would!

Warmest regards

Anna