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Viewing 6 posts - 1 through 6 (of 6 total)
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  • May 3, 2020 at 5:14 pm in reply to: Best location to add custom CSS styles #1209312
    angelortiz
    This reply has been marked as private.
    May 3, 2020 at 4:50 pm in reply to: Best location to add custom CSS styles #1209306
    angelortiz
    This reply has been marked as private.
    March 17, 2020 at 9:52 am in reply to: Updating broke the web #1193742
    angelortiz

    Thanks for your reply. I´ve achieved, luckily, the updating to the latest version, once I´ve got the token to do it.

    Thanks for your answers.

    March 16, 2020 at 1:53 pm in reply to: Updating broke the web #1193481
    angelortiz

    Hi Rikard,

    Thanks for your answer. I understand all the process you are indicating:

    1- Have a backup copy -the hosting does automatic copies of the last 30 days-. I can select one of those days.
    2- Delete the whole theme folder of Enfold in the Administrator at Cpanel.
    3- Load via FTP of a latest version already downloaded in my computer.
    4- Activate the Classic Editor in the main page of the theme options. I have some doubts here. Where this must be done? I enclosed the pic of the general ettings of the Theme but can´t see the activation option.
    5- Latest, but not least, what does it mean: “I would suggest that you update on a staging version of the site if you want to keep the production site safe”.

    I enclosed in the private content the contact data to get into the dashboard.

    March 15, 2020 at 10:08 pm in reply to: Updating broke the web #1193327
    angelortiz

    I´ve recovered the web already backing up the public-html/poseckfilms.com
    After that, under your indications I´ve changed the PHP version already. Now, that implies that I could update the ENFOLD version to the latest one? Is there some danger to be broken the web again by some reason?

    If I renew the Support I can be sue of getting all the help in case something goes wrong and finally I could be again on the road been capable of editing the web. Such thing is not possible at this point.

    I´ll wait for your answer.

    Best regards,

    May 2, 2016 at 10:51 am in reply to: Footer Widget Issues – Newsletter Sign Up & Youtube #625622
    angelortiz

    Hello Ruggiero,

    you mention in the comments that ENFOLD doesn´t support the Newsletter form widget in the footer, but I can see in the dekstop menu sidebar under Widgets, the ENFOLD MAILCHIMP NEWSLETTER. But when I try to load it to the footer nothing happenes. Why?

    What can I do to make able using a Mailchimp Newsletter form?

    Best Regards,

    Angel Ortiz

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Viewing 6 posts - 1 through 6 (of 6 total)