Hi Vinay

Are you suggsting the Advances Layer Slider that comes with the theme or a different plugin?

I can see 2 plugins that may work which are Layer Slider by By Web-Settler and Layer Slider By aumsrini, are you referring to any of these, and do they work with Enfold to give a full page video slider?

Thanks for your help
Andy

I have upgraded through FTP OK now, thamks.

But back to my question.

“are you saying that it is not possible to have the iPad recognised as a non mobile device?”

My client needs to have his youtube video play in the fulscreen slider when the pages are viewed on on ipad.

Thanks
Andy

Hi

I think I may have found the problem.

The fresh upload of enfold 4.5.2 may not have been a fresh upload. I discovered that I had unzipped the file and overwrote the original enfold file on my local machine. I then FTP’d this to the server thinking it was a fresh install but it was not the latest file but a combination of the old and new. Looking at this file, I discovered duplicate instances of the events_countdown.php (which I notified you about on the 17th above.)

I will now extract a fresh upload of 4.5.2 and FTP to the server (first deleting the existing enfold folder) – hopefully this will fix the problem. It is very late now so will do this in the morning but wanted to inform you not to spend anymore time on this until I had proved this is the fix (which I am sure it is)

Kind regards
Andy

Hi Vinay

You can see the error wp-admin logs (see below)

“getting below error in wp-admin logs, [17-Jan-2019 17:42:48 UTC] PHP Fatal error: Cannot redeclare av_countdown_events_fallback() (previously declared in /home/webuk2014/public_html/dev/perfecto360/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown/events_countdown.php:16) in /home/webuk2014/public_html/dev/perfecto360/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown.php on line 12
Searched for the solution on forums and can see it is related to file events_countdown.php
You can also provide above logs to plugin provider”

I only have two instances of the theme in that directory, the active 4.4.1 and the new 4.5.2 which
I FTP’d over to a clean directory.

The reason this is on my development server is I copied there from the live site (on a different server) which was having the same issue.
Therefore the problem is not unique to this server.

Please have a look at the error log and see for your self.

Thanks
Andy

Hi

I was running php5.4 when I received error

I upgraded to 7.2 and still get the 500 error

I spoke qwith my server people and they looked at the server logs but nothing.

However they did come up with something, see below

“I would suggest to contact plugin provider and ask for php requirements as the logs are not getting generated for the same, there are surely some php requirements, that needs to be done on server”

They then added

“getting below error in wp-admin logs, [17-Jan-2019 17:42:48 UTC] PHP Fatal error: Cannot redeclare av_countdown_events_fallback() (previously declared in /home/webuk2014/public_html/dev/perfecto360/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown/events_countdown.php:16) in /home/webuk2014/public_html/dev/perfecto360/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown.php on line 12
Searched for the solution on forums and can see it is related to file events_countdown.php
You can also provide above logs to plugin provider”

Hope this helps you find problem

Andy

Hi
Another thing I have found is that if I use the Google Maps Widget in the footer, it causes the Google Maps on the Contact page to come up with the “Oops! Something went wrong” error.

As soon as I move the widget to the “Inactive Widgets” the google map on the Contact Page starts working again.

I think this is a bug?

Kind regards
Andy

Hi Vinay

Here you go, details in private content area.

You have permission to deactivate any plugins

Thanks
Andy