Forum Replies Created
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AuthorPosts
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November 29, 2016 at 4:03 pm in reply to: Enfold Blog Excerpt Does Not Support CJK Characters #718308
Hey Letian,
does it work with a default WordPress theme for you? Because excerpt function is not a theme function, but a general WP function. So please let us know about your results.
Best regards,
AndyHi,
help-social-media-php is not a WordPress template file so the child theme will not read it. So it won’t be easily possible unfortuntealy.
Best regards,
AndyHi,
on which page exactly can we see the issue? Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)Best regards,
AndyHi,
you could try to increase lightbox’ size by using this code inside Quick CSS field:
.mfp-iframe-holder .mfp-content { max-width: 1200px; width: 1200px; }
Adjust width and max-width as needed.
Best regards,
AndyHi,
you could use this code inside Quick CSS for your background image:
.av-parallax-inner.main_color.avia-full-contain { background-image: url(https://i0.wp.com/www.moneyprodigy.com/wp-content/uploads/2016/09/1500-X-500-2.jpg?fit=1500%2C500); }
Best regards,
AndyHi,
put the first code inside your functions.php and the try for the second one to use a Code Block element of it (inside of Content Elements in ALB).
Best regards,
AndyHi,
not sure what you want to achieve exactly, a mockup showing the results would really help. However, maybt it’s this:
@media only screen and (max-width:767px) { #header .container.av-logo-container { top: -108px; width: 70% !important; right: -40px; }}
Best regards,
AndyHi,
glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndyHi,
alright glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndyNovember 29, 2016 at 3:33 pm in reply to: hidden mobile menu is visible (look on my screenshot) #718279Hi,
Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
If that does not help then there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:
Open a new ticket if you still need help about this issue.
Best regards,
AndyHi,
what’s wrong with the elements on your screenshot? it looks totally fine to me.
Best regards,
AndyHi,
this is a general WordPress issue and not a theme related one. Check out this thread: https://kriesi.at/support/topic/top-menu-looses-class-current-menu-parent-when-selecting-portfolio-item-or-post/
Best regards,
AndyHi,
Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)Best regards,
AndyHi,
try to add an !important:
.flex_column.av_two_fifth.flex_column_div.first.avia-builder-el-1.el_before_av_two_fifth.avia-builder-el-first.colunaservicos { margin-left: 35% !important; }
If it’s still not working for you, then please send us admin access.
Best regards,
AndyHi,
use this code inside Quick CSS field:
.html_cart_at_menu.html_bottom_nav_header #menu-item-shop { top: 48px; right: -67px; }
Best regards,
AndyHi,
du hast einfach zu viele Elemente: http://i.imgur.com/vtZqVox.png und daher würde ich dir empfehlen eine andere Lösung zu finden wie du deine Elemente darstellst. Vielleicht ist das Accordion Element etwas für dich.
Gruß,
AndyHi,
try this code inside Quick CSS field:
#top .avia_partner_widget { width: 350px; max-width: 350px; }
and adjust as needed.
Best regards,
AndyHi,
Glad it’s working for your now. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndyP.s.: Thanks Guenni!
Hi,
I can’t find any post-meta info on the links you’ve provided. Where are they? please provide us a precise link and maybe even screenshots highlighting elements in question. Is it only one page where you want to change things? if yes provide us the precise link of the page.
Best regards,
AndyHi,
you could customize lightbox settings by changing js->avia.js file. However, we can’t help you with this kind of customization. Hope you can achieve what you need.
You could also deactivate Enfold’s lightbox in the theme settings and use another lightbox with the functions you wish.Best regards,
AndyHi,
glad you could solve it by yourself and thanks for sharing.
Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.Best regards,
AndyNovember 29, 2016 at 2:54 pm in reply to: Show sociale media, seach and phone info in header is that possible? #718245Hi,
use this code to achieve what you’re showing on your mockup:
#menu-standaard { margin-right: 177px !important; margin-top: -108px !important; } .flex_column.av_three_fifth.no_margin.flex_column_div.av-zero-column-padding.avia-builder-el-10.el_after_av_two_fifth.el_before_av_submenu.avia-builder-el-last.bordermenu.column-top-margin { margin-top: -67px !important; }
and adjust as needed.
If you’re talking about some other issues here as well, then please provide some screenshots showing what you’re talking about.
Best regards,
AndyHi,
I think it’s caused by a cache issue, cause the code should work fine. Switch off your caching, then deactivate your whole cache plugin, as well as all other plugins. Then clear browser cache and hard refresh a few times.
Best regards,
AndyNovember 29, 2016 at 2:39 pm in reply to: Footer und Copyright bei wenig Seiteninhalt am unteren Bildschirmrand fixieren #718242Hi,
du könntest versuchen deinem Footer eine feste Größe für bestimmte Bildschirmgrößen zu geben. Versuche es mit diesem Code im Quick CSS Feld:
@media only screen and (min-width: 1024px) { #footer { height: 389px; }}
Passe die Media Queries für deine Bildschirmgröße an und verändere den height Wert so wie du ihn brauchst.
Gruß,
AndyNovember 29, 2016 at 2:34 pm in reply to: Fixed mobile menu / #anchor links / mobile menu doesn't fadeout completely #718238Hi,
Please update the theme to the latest version. That should fix any issues you are currently experiencing :)
To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)
If that does not help, feel free to reply here and we will take a closer look at the issue.
Best regards,
AndyHi,
I’m afraid it won’t be easily possible. You would need to hire a freelance developer for this job. However, you could increase speed in general this way:
Best regards,
AndyHey MichaelAlbany,
Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
AndyHi,
please stick to one question in one ticket only, otherwise it get confusing for us moderators and for other people trying to search for help here, too.
Let’s talk about slider’s captions here.
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
AndyHi,
if you want your icon on favourites of your browser, you need to work with a “favicon”. So follow the instructions of Vinay.
Best regards,
AndyHi,
try this code inside Quick CSS field:
.flex_column.av_two_fifth.flex_column_div.first.avia-builder-el-1.el_before_av_two_fifth.avia-builder-el-first.colunaservicos { margin-left: 35%; }
and adjust as needed.
Best regards,
Andy -
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