Page 573 – Support | Kriesi.at – Premium WordPress Themes

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October 29, 2014 at 1:21 am in reply to: Feature image and posts title not showing #342505

Andy
Inactive Moderator

Hey DROR!

Can you please create us a WordPress administrator account? post it here as a private reply.

Cheers!
Andy

October 29, 2014 at 1:19 am in reply to: HowTo on minor customizations #342504

Andy
Inactive Moderator

Hi quicky2000!

you almost said how it could be done:

1. Open the site with Firefox and have Firebug installed
2. Browse to the element
3. Look into Styles
4. Copy CSS Class
5. Paste CSS Class into Quick CSS with custom values

Regards,
Andy

October 29, 2014 at 1:08 am in reply to: Align mobile menu position to the left + rotating avia arrow #342499

Andy
Inactive Moderator

Hi InvivoGraphic!

add this code to Quick CSS:
#advanced_menu_toggle, #advanced_menu_hide {
margin-right: 230px;
}

What do you mean with rotating avia arrow 180 degree? could you explain or show a screenshot/mockup of what you want to achieve?

Regards,
Andy

October 29, 2014 at 12:25 am in reply to: Possible bug in promo box or help? #342488

Andy
Inactive Moderator

Hi niquelao!

If you don’t recognize any issues because of the “</p>” than I think you can ignore it :).

Regards,
Andy

October 29, 2014 at 12:20 am in reply to: Enfold theme failed to load correctly on wordpress dashboard #342486

Andy
Inactive Moderator

Hey!

Please update your WordPress. You should also update your plugins.
If the issue still remains, please try to deactivate all plugins and see if that helps. If yes, than activate the plugins one by one to see which one causes the issue.

Regards,
Andy

October 28, 2014 at 11:11 pm in reply to: Format Twitter-Output in the Share links at the bottom of blog post #342446

Andy
Inactive Moderator

Hi!

Your Twitter Links seem to work fine now. Could you fix it?

Regards,
Andy

October 28, 2014 at 10:57 pm in reply to: Broken Page Load #342440

Andy
Inactive Moderator

Hi!

I checked as well and everything works fine for me. Does it work for you when you deactivate the cache plugin?

Cheers!
Andy

October 28, 2014 at 10:55 pm in reply to: issue with portfolio items and portfolio view #342438

Andy
Inactive Moderator

Hi!

It is very weird that your portfolio items don’t show up when set to french language.
Please try to deactivate all other plugins (beside WPML) to check if another plugin causes the conflict.

Regards,
Andy

October 28, 2014 at 10:07 pm in reply to: Removing sidebar and extend the tag group in the single-product-page #342422

Andy
Inactive Moderator

Hi!

Can you post a link to your website please?

Cheers!
Andy

October 28, 2014 at 10:03 pm in reply to: Dynamic Url and social button #342421

Andy
Inactive Moderator

Hi paola86pp!

You need to set permalinks. You can read about this for example here: https://yoast.com/change-wordpress-permalink-structure/

Cheers!
Andy

October 28, 2014 at 9:59 pm in reply to: Problems viewing smartphone #342418

Andy
Inactive Moderator

Hi José María!

Can you post a link to your website please?

Best regards,
Andy

October 28, 2014 at 9:55 pm in reply to: Frage zu Maronry Gallery Vorschautext #342415
Andy
Inactive Moderator
Hi!

Ich bin mir nicht sicher, ob das möglich ist was du möchtest. Aber noch mal zum Verständnis: Du willst dass der Text “Burnig Man. 3 Vorschau-Text hinzufügen …” und “Into the blue” unter “Surfing & Sports” bzw. unter “Sunset Sessions” angezeigt wird, richtig? So, dass nix über die Bilder kommt, richtig?
Wäre es in Ordnung für dich, wenn du uns einen Admin Zugang ermöglichst? du kannst die Login Daten hier als private Nachricht posten.

Gruß,
Andy
- This reply was modified 10 years ago by Andy.
October 28, 2014 at 4:50 pm in reply to: Feature image not showing full width #342311

Andy
Inactive Moderator

Hey DROR!

Do you mean if you click on the image to see it in lightbox? because on your page http://rbblog.wpengine.com/laubwerk-birthday-5-giveaway/ (hosted on WPengine) the blog images are showing fine for me.

Best regards,
Andy

October 28, 2014 at 4:46 pm in reply to: How to resize images in bulk? #342309

Andy
Inactive Moderator

Hey!

On your website http://rbblog.wpengine.com/uno-image-photoshoot-paulina-arcklin/ (hosted on WPengine) the images are shown in full content. Could you fix it?

Regards,
Andy

October 28, 2014 at 4:36 pm in reply to: Ads in single posts pages #342301

Andy
Inactive Moderator

Hi!

It is possible but it would require a heavy customization to the theme, unfortunately that’s outside our support scope. If you really need it you would have to contact a developer from Envato Studio or Codeable.

Best regards,
Andy

October 28, 2014 at 4:30 pm in reply to: Enfold Update 3.0.1 was broken down all my website! PANIC! #342300

Andy
Inactive Moderator

Hi!

I can see that you have Enfold 3.0.2 installed. Glad you did it! If you have any more questions let us know. We are more than happy tho help you.

Cheers!
Andy

October 28, 2014 at 3:59 pm in reply to: WooCommerce-Widget auf Startseite #342281

Andy
Inactive Moderator

Hey!

bitte versuche alle anderen Plugins zu aktivieren und schau, ob sich das Problem dadurch löst. Falls ja, dann aktiviere eins nach dem anderen, um herauszufinden welches Plugin die Ursache für den Konflikt ist.

Gruß!
Andy

October 28, 2014 at 3:44 pm in reply to: Mouse Over Effect #342263

Andy
Inactive Moderator

Hi!

du könntest z.B. das Portfolio Raster im Avia Layout Builder verwenden.

Gruß,
Andy

October 28, 2014 at 3:27 pm in reply to: Frage zu Maronry Gallery Vorschautext #342252

Andy
Inactive Moderator

Hey!

wäre super, wenn du den link zu deinem screencast hier noch postest :)

Gruß,
Andy

October 28, 2014 at 2:21 am in reply to: How can I make a popup with a video? #341939

Andy
Inactive Moderator

Hi Shira!

You can easily add videos to your site by using Avia Layout Builder->Media Elements->Video
Hope this helps. Otherwise please post a link to your website.

Cheers!
Andy

October 28, 2014 at 2:11 am in reply to: Frage zu Maronry Gallery Vorschautext #341938

Andy
Inactive Moderator

Hey simonac!

sorry für die späte Antwort. Kannst du uns bitte den Link zu deiner Website geben, wo wir uns das mal anschauen können was du meinst?

Gruß,
Andy

October 28, 2014 at 1:45 am in reply to: Mouse Over Effect #341933

Andy
Inactive Moderator

Hey!

Die Masonry Gallery hat den Zoom-Effekt, um auf das Vergrößern eines Bildes hinzuweisen. Leider geht es aktuell noch nicht, dass da ein ganz anderer Effekt eingebaut wird. Du kannst aber gerne für Kriesi einen Hinweis schreiben auf: https://kriesi.at/support/enfold-feature-requests/

Gruß,
Andy

October 27, 2014 at 1:33 am in reply to: Transparent menu vanishes as browser page is made narrower or viewed on mobile #341245

Andy
Inactive Moderator

Hi!

I can’t see anything on your website about what you have written. For me the header works fine. Could you fix it? If not: can you create a screenshot/mockup of what would you want to achieve?

Regards,
Andy

October 27, 2014 at 12:49 am in reply to: Social icons alignment on mobile #341217
Andy
Inactive Moderator
Hi ykblue!

please try to put this in Quick CSS:
```
.responsive.html_header_top #header_main .social_bookmarks {
margin-right: 15px;
margin-top: -15px;
display: block;
}
```
Cheers!
Andy
October 24, 2014 at 7:00 pm in reply to: SEO #340756

Andy
Inactive Moderator

Hi rikv!

Did you already asked support team of Yoast plugin about this issue?

Regards,
Andy

October 24, 2014 at 6:46 pm in reply to: Problems with embedding video #340752

Andy
Inactive Moderator

Hey!

The video in your slider works fine for me. What do you mean with “boxed style”? The layout (page layout) of your site is set to default layout.

Regards,
Andy

October 24, 2014 at 6:08 pm in reply to: Page specific menu items and the search results page #340734
Andy
Inactive Moderator
Hi!

This code will remove the additional menu items, add it to the Quick CSS:
```
.menu-item-type-custom, .menu-item-object-custom {
display: none;
}
```
Cheers!
Andy
October 24, 2014 at 1:00 pm in reply to: Animated Numbers – speed #340574

Andy
Inactive Moderator

Hey!

It is possible but it would require a heavy customization to the theme, unfortunately that’s outside our support scope. If you really need it you would have to contact a developer from Envato Studio or Codeable.

Cheers!
Andy

October 24, 2014 at 12:57 pm in reply to: Sidebars on Single Product Page – Goes underneath #340573

Andy
Inactive Moderator

Hey!

I am sure there is a solution for the issue you want to get fixed. Could you please provide us a mockup/screenshot of what you want to achieve? Than we would be able to provide you some code.

Regards,
Andy

October 24, 2014 at 12:40 pm in reply to: Sprungmarken/Anker Bug? #340569
Andy
Inactive Moderator
Hi!

hast du die aktuellste Version von Enfold und WordPress installiert? Browser Cache geleert? Bitte versuche auch alle Plugins zu deaktivieren, um sicher zu gehen, dass es mit keinem ein Konflikt mit Enfold gibt.
Wenn du möchtest, kannst du uns gerne Admin Zugang gewähren, damit wir uns das mal näher anschauen können. Poste es hier als private message.

Gruß,
Andy
- This reply was modified 10 years, 1 month ago by Andy.
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