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Hey!
the results you’re getting are not normal and I can’t reproduce them on my end. So something must cause it especially on your end. Remove any custom code you’re using to find out if one is causing this issue. Also deactivate every plugin you’re using, but WooCommerce by WooThemes. If this does not help, then there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account: http://kriesi.at/documentation/enfold/install-enfold-over-ftp/
Regards,
AndyHi,
I replied.
Best regards,
AndyHi,
Please refrain from bumping or replying to your own thread because it gets pushed back to the end of the queue and moderators won’t be able to provide a response immediately. Please be patient while we go through the rest of the queue. Thank you for your understanding.
I checked the link you’ve provided, but can’t find the elements in questions (which you’re showing on your screenshot). So please always make sure that we have a precise link where we can inspect the elements you want to change.
Best regards,
AndyHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
AndyHey fanlokbun,
would be quite difficult with this approach. Instead you could try to work with a widget element from ALB, which you show on mobile devices only. Would that work for you?
Best regards,
AndyHey hofitlev,
I checked the link you’ve provided, but can’t see any issues. Can your provide us a precise link and a screenshot showing what’s going on please? use imgur.com or dropbox.
Best regards,
AndyFebruary 7, 2017 at 7:10 pm in reply to: Variable Woocommerce products not showing "show details" button on shop page #744028Hey cyber13,
best to ask WooCommerce support about this, as they know their plugin and heir functions best.
Best regards,
AndyHi,
do you get similar results when using a default WP theme, too? please let us know about your results.
Go ahead and flush your permalink settings. Also deactivate all plugins to check if one is causing this issue.Best regards,
AndyFebruary 7, 2017 at 7:02 pm in reply to: how to create a two column form & how to increase the size of select field size? #744024Hi,
you can increase height of the field in question by using this code inside Quick CSS field:
select#avia_12_1 { height: 300px; }
Adjust as needed.
Best regards,
AndyHey Tom,
not 100% sure if I get what you want to achieve, a mockup showing the results would help a lot. However, if you want to have an overlay effect then simply use an Image element from ALB and go to “Caption” and choose to activate it. In “Caption Appearance” you can choose to display caption only on hover.
Best regards,
AndyHi,
you can try this code for iPad inside Quick CSS field:
@media only screen and (max-width: 989px) and (min-width: 768px) { .avia_textblock.av_inherit_color { margin-top: 240px; }}
and adjust as needed.
Best regards,
AndyFebruary 7, 2017 at 6:52 pm in reply to: Translate/change MENU in fullwidth submenu on mobile #744019Hi!
does it work for you when activating a default WP theme instead?
Did you try to work with Poedit as well?
Cheers!
AndyHey neonlights79,
not sure what you mean, cause this forum is about Enfold and our other themes, but not about Instagram or any other 3rd party plugins/programs. If you have questions about Instagram, then best to reach out their support team.
Best regards,
AndyFebruary 7, 2017 at 6:31 pm in reply to: ENFOLD: Gallery resizes thumbnails into squares, destroying the grid geometry #744007Hey verbaine,
both link you’ve provided are redirecting to your homepage. Can you check please?
However, it sounds like a cache issue. So make sure you deactivate any caching, clear browser cache and hard refresh a few times.
Hope this helps!
Best regards,
AndyHi,
about which table are you talking about? screenshots would help (imgur.com, dropbox). However, if you want to implement a font into your website you can do so with @font-face: http://www.w3schools.com/cssref/css3_pr_font-face_rule.asp
Best regards,
AndyHi,
1.) it adapts to the length of the text by default, however, if you want to decrease then play with different values for width and left.
2.) Can you explain further please? what do you mean? don’t forget to always include a precise link and a screenshot highlighting what you mean (imgur.com, dropbox).
3.) Unfortunately not, cause the video needs to reload first.
Please open different tickets for different questions/issues.
Best regards,
AndyHey Konstlist16,
can you share with us a precise link where we can see and inspect the issue please? I can’t find any quantity selection on your website. What does the message mean in english?
Try to deactivate all other plugins but WooCommerce, to check if one is causing this issue.
Best regards,
AndyHi,
sorry that you’re not satisfied. It’s difficult for us to understand the issue fully. We need to be able to reproduce it on our end, to make sure the fault is on the Enfold’s site. I checked the problem page you’ve provided, but can’t really see any issues there (see private content).
However, for your green section use this code:
@media only screen and (max-width: 767px) { .avia_textblock ul { margin-left: -44px; } .flex_column.av_one_half.flex_column_div.av-zero-column-padding.avia-builder-el-32.el_after_av_one_half.avia-builder-el-last { left: 16px; }}
and adjust as needed.
On your screenshots from your first posts you are showing your footer, but now you’re talking about color section, so everything gets very confusing here. Maybe best to open a new ticket, where you explain and show everything clearly.
Best regards,
AndyHi,
Kriesi will get informed about it. Thanks for making us aware.
Best regards,
AndyHi,
I’ve answered, so I close this one here.
Best regards,
AndyHi,
There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:
Best regards,
AndyFebruary 6, 2017 at 8:58 pm in reply to: Enfold Navigation with Logo on left, nav spaced out on same line #743599Actually the menue goes directly in the logo.
Not sure what you mean with this. Please always use screenshots to make things clear (imgur.com, dropbox).
Go to Enfold->Header->Menu und Logo Position
and choose “Logo right, Menu left”. Then use this code inside Quick CSS field:nav.main_menu { left: 20% !important; }
and adjust as needed.
Best regards,
AndyHi,
nein, so funktioniert WooCommerce nicht. Der Preis erscheint erst, wenn man eine Option auswählt. Denn der Preis könnte ja von den Optionen abhängen, die zur Verfügung stehen.
Gruß,
AndyFebruary 6, 2017 at 8:51 pm in reply to: Events Calendar Pro – Week View Timescale Display is not enough #743592Hey Heathcliffe,
no idea what you’re trying to achieve. Can you clarify things for us? where do you want us to look at on your website? please always use screenshots to make things clear (imgur.com, dropbox). Also show us a mockup showing the results you want to achieve.
Best to ask TEC support as well about this.
Best regards,
AndyFebruary 6, 2017 at 8:49 pm in reply to: delete border or change the color of it on a specific page #743590Hi,
we can’t check your code, as it would be too time consuming. Please check it by yourself. Use one code after the other, until you find one which is causing any issues or until you find one which is not working properly.
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
AndyFebruary 6, 2017 at 8:45 pm in reply to: Can this PHP warning cause a 502 or 504 Gateway Timeout of the site? #743582Hi,
have you got any issues on the frontend? if not then you can switch off your php error log by putting this inside functions.php:
define( 'WP_DEBUG', false );
Also try to activate a default WP theme to check if you get similar results or not and let us know about them here.
Best regards,
AndyFebruary 6, 2017 at 8:39 pm in reply to: Customizing Events Calendar Pro (add Sidebar, adjust Poster view image, #743575Hi,
please open separate tickets for different questions/issues.
1.) Refer to: https://kriesi.at/support/topic/add-a-sidebar-to-events-using-modern-tribe-events-calendar-pro/
2.) Send us a precise link where we can inspect your current elements and then we could tell if we can help you with this customization.
Have in mind though that we’re not here for providing any customizations and if you have anything which is too time consuming, then we kindly ask you to hire a freelance developer for this job: http://kriesi.at/contact/customization
Best regards,
AndyFebruary 6, 2017 at 8:32 pm in reply to: Resized Images NOT USED lead to VERY SLOW performance #743566Hi,
Wordpress is cropping images by default when uploading them and if you want to control this behavior you can use a plugin like this: https://wordpress.org/plugins/simple-image-sizes
I hope this will help :).Best regards,
AndyFebruary 6, 2017 at 8:26 pm in reply to: How to show just Child Category and Single Product as breadcrumb #743562Hey craigriches,
I would search for a plugin with such a function. Did you try it with Yoast SEO plugin? or maybe a special breadcrumb plugin. However, if you want to try it without plugin refer to something like: http://www.wptricks24.com/custom-breadcrumbs-wordpress/
Best regards,
AndyFebruary 6, 2017 at 8:20 pm in reply to: Logo size changes when changing from Normal Logo to Transparent Logo #743554Hi,
I checked the website you’ve provided, but cannot find any two logos. Could you send us some screenshots and maybe even a mockup showing what you mean? use imgur.com or dropbox.
Best regards,
Andy -
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