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Viewing 30 posts - 12,601 through 12,630 (of 17,336 total)
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  • in reply to: Color section background images not responsive #505654

    Hi!

    no, it’s not enough, because we need access to Quick CSS field to test some CSS code, which we are able to do with admin access only. Post login details here as private reply, so we can try to help.
    You are still using an old version of WordPress and Enfold. Upgrade to the newest one and let us know when you are ready.

    Cheers!
    Andy

    • This reply was modified 9 years, 9 months ago by Andy.
    in reply to: Fixed Subject title on Contact Form #505643

    Hi!

    when you create a contact form element with avia layout builder and edit it, click on “Hide Form Labels”, so every form title will be use an inline label.

    Cheers!
    Andy

    in reply to: Color section background images not responsive #505634

    Hey!

    thanks and it’s not an admin account. Let us know when we have admin access, so we can take a deeper look into it. Make sure to use newest WordPress and theme versions.

    Regards,
    Andy

    in reply to: Avia – Google Map – strange grid #505631

    Hey!

    you are using an old version of the theme. Please upgrade to Enfold v3.3.2.

    Cheers!
    Andy

    in reply to: Responsiveness & rest #505630

    Hi AWZ!

    1.) It works well for me on mobile. Can you show us which changes you want to achieve? use imgur.com or dropbox to provide us screenshots.

    2.) Do you mean autoplay for the video? it does not work on mobile devices in general, because most mobile devices don’t allow it by default.

    3.) Try this code in Quick CSS field:

    span.image-overlay.overlay-type-extern {
    width: 262px !important;
    height: 400px !important;
    }
    

    4.) Go to Enfold->General Styling and look for the parts which control link color.

    Regards,
    Andy

    Hey!

    @simpsont

    at first please update WordPress and Enfold to the newest version and then check again.


    @angie3000

    can you provide us a link to your shop page? we need to inspect the (parallax) elements.

    Regards,
    Andy

    in reply to: Shortcodes #505619

    Hey!

    not sure what’s going on and I think if it’s working for you then everything is alright. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.

    Cheers!
    Andy

    in reply to: permissions on dynamic_avia directory #505618

    Hi!

    I think Kriesi has some reasons in mind why changing to 777.
    However, too bad to read that your clients don’t compare well to Enfold. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.

    Cheers!
    Andy

    in reply to: Menu over logo #505614

    Hi!

    what does WPML say about this? try to put it inside your (child theme) functions.php.

    Best regards,
    Andy

    in reply to: Image Cropping Issues #505612

    Hi!

    no, there is no possibility to control just portrait image sizes. With a CSS code you would automatically effect all images (landscape as well).

    Best regards,
    Andy

    in reply to: Picture within fullwidth-slider #505606

    Hi!

    two flyer images? what do you mean? are you talking about the buttons? can you provide us screenshots to make things clear for us please? use imgur or dropbox.

    Regards,
    Andy

    in reply to: Mobile Responsive #505603

    Hey!

    1. What do you want instead? do you want to hide it? show us what you want, then we can provide you some CSS code to achieve it. Try this for example:

    @media only screen and (max-device-width: 736px) {
    .phone-info {
    top: 107px;
    }}
    

    2. Use this code:

    @media only screen and (max-device-width: 736px) {
    h1.main-title.entry-title {
    display: none;
    }}
    

    3. It does not break for me. However, use this to hide it on mobile:

    @media only screen and (max-device-width: 736px) {
    footer#socket {
    display: none;
    }}
    

    4. Not sure what you mean. What do you want to achieve? please provide us screenshots showing exactly what you need. Use imgur.com or dropbox.

    Cheers!
    Andy

    in reply to: gallery image sizes, lightbox images #505592

    Hi!

    glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.

    Best regards,
    Andy

    in reply to: Image Cropping Issues #505591

    Hey!

    add this code as well:

    .av-masonry-image-container {
    background-repeat: no-repeat;
    }
    

    and then adjust (increase) background-size until it fits to you.

    Regards,
    Andy

    in reply to: Menu over logo #505587

    Hi!

    could be so many things why this is happening. You are using a caching plugin. Go into it’s settings and switch off caching. Afterwards deactivate this and all other plugins. Then clear browser cache and hard refresh a few times. Do this for all caching plugins you are or you have used in the past.

    Regards,
    Andy

    in reply to: Avia Layout element breaks when using Events Calendar Pro #505538

    Hi boywondercreative!

    alright, and please contact Events Calendar Pro Support about this issue.

    Regards,
    Andy

    in reply to: Colour section in chrome gone #505529

    Hi!

    glad you could fix it. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.

    Best regards,
    Andy

    in reply to: Freetobook #505514

    Hi!

    I have no experience with any booking plugin and unfortunately we can’t provide support for any 3rd party plugin out there. You need to contact plugin’s author for support about it.

    Best regards,
    Andy

    in reply to: Pricing table – getting equal height rows #505505

    Hi!

    glad Ismael could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.

    Cheers!
    Andy

    in reply to: Sorting category links missing on portfolio page #505502

    Hey!

    try to delete all theme files via FTP before getting a fresh copy from your themeforest account, because there might be some corrupted theme files.

    Cheers!
    Andy

    Hey!

    use this code for rounded borders:

    .ls-wp-fullwidth-container, .ls-wp-fullwidth-helper, .ls-container, .ls-container * {
    border-radius: 10px !important;
    }
    

    and adjust as needed.

    Cheers!
    Andy

    in reply to: Color section background images not responsive #505488

    Hi!

    I can’t see any post on 16th of september with any login credentials. Please post them again here, then we take a look.

    Regards,
    Andy

    in reply to: Menu over logo #505484

    Hi!

    refuse from bumping into your own thread, because it marks it as answered and pushes it behind in our queue.

    Does it disappear as well when you remove the custom CSS code we implemented to move it to the right? Please ask WPML support about this issue as well, as they know their plugin best.

    Cheers!
    Andy

    in reply to: gallery image sizes, lightbox images #505479

    Hi!

    1.) Not sure what you mean. Can you provide us a mockup showing the things you want to achieve please? use imgur or dropbox.

    2.) Try this code for some margin between the images:

    dl.gallery-item {
    margin-right: 10px !important;
    }
    

    Cheers!
    Andy

    in reply to: Mobile logo size – Make it bigger! #505473

    Hey!

    use this code:

    @media only screen and (max-width: 767px) {
    .responsive .logo img {
    height: 160px !important;
    max-height: 160px;
    width: 330px;
    max-width: 330px;
    }}
    

    and adjust as needed.

    Cheers!
    Andy

    in reply to: Image Cropping Issues #505469

    Hi!

    try this code instead:

    .av-masonry-image-container {
    background-size: 100% 85%;
    background-position: 0px 0px;
    }
    

    and adjust as needed.

    Best regards,
    Andy

    in reply to: Rollover Bild als Mouseover Effekt #505463

    Hey!

    schaue dir dafür bitte dieses Tutorial an: http://kriesi.at/documentation/enfold/change-icon-used-for-standard-theme-elements/

    Cheers!
    Andy

    in reply to: Masonry Gallery Spacing #505363

    Hi!

    can you provide us admin access please? then we can take a deeper look into it. Post login details here as private reply.

    Regards,
    Andy

    in reply to: Yoast SEO Breaks Site #504978

    Hi shirtandsimple!

    login details do not work for me. Please check and let us know. Try to deactivate all other plugins to check if one is causing this issue. Make sure to use newest theme, plugin and WordPress versions.

    Cheers!
    Andy

    in reply to: iFrame Issues #504977

    Hey!

    I checked Chrome, Firefox and Safari and it works expected on all browsers for me. Make sure to use newest browser versions and clear browser cache before hard refreshing a few times.

    Best regards,
    Andy

Viewing 30 posts - 12,601 through 12,630 (of 17,336 total)