Page 368 – Support | Kriesi.at – Premium WordPress Themes

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November 18, 2015 at 6:12 pm in reply to: Voucherpress Plugin #538417

Andy
Inactive Moderator

Hi!

glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.

Cheers!
Andy

November 18, 2015 at 6:11 pm in reply to: Portfolio Ajax Lightbox Problem #538414

Andy
Inactive Moderator

Hi!

did you make any changes/customizations on the theme files?

Cheers!
Andy

November 18, 2015 at 6:10 pm in reply to: Portfolio Ajax Lightbox Problem #538412

Andy
Inactive Moderator

Hi!

I tested on my own installation and lightbox is working as expected. Can you try to delete your portfolio grid and update your page please? then simply rebuild it. Keep plugins deactivated while testing.

Best regards,
Andy

November 18, 2015 at 5:48 pm in reply to: Latest theme update breaks main menu styling #538382
Andy
Inactive Moderator
Hey!

try to add this code:
```
#top #header_main_alternate {
background-color: transparent;
}
```
and let me know if this helps you.

Regards,
Andy
November 18, 2015 at 5:43 pm in reply to: WooCommerce Check Out doesnt look well on Mobile #538379

Andy
Inactive Moderator

Hey!

actually that’s a WooCommerce element and it would be best to ask WooCommerce support about how to make the first half of the table smaller on mobile, as they know their plugin best.

We recommend to upgrade to Enfold 3.4.3 (maybe this will already solve your issue).

Cheers!
Andy

November 18, 2015 at 5:34 pm in reply to: Help with buttons #538366
Andy
Inactive Moderator
Hey!

use this code in Quick CSS field:
```
@media only screen and (max-width: 767px) {
a#advanced_menu_toggle {
top: -32px;
right: -15px;
}
.responsive #top .logo {
position: relative;
top: -28px !important;
}}
```
Cheers!
Andy
November 18, 2015 at 5:28 pm in reply to: Blog Posts List #538356

Andy
Inactive Moderator

Hi!

glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.

Regards,
Andy

November 18, 2015 at 5:27 pm in reply to: Latest theme update breaks main menu styling #538354

Andy
Inactive Moderator

Hi!

I don’t have a 17”+ monitor, but there is no reason that it would display a different background-color on a slightly bigger screen size.

This is what I see after a hard refresh:

View post on imgur.com

We can’t do anything, if we can’t reproduce the issue. Please check on another computer as well.

Regards,
Andy

November 18, 2015 at 5:22 pm in reply to: Fullwidth Sub Menu Problems #538345

Andy
Inactive Moderator

Hey!

I tried to login, but did not work for me. Can you check please?

Best regards,
Andy

November 18, 2015 at 5:17 pm in reply to: Portfolio Ajax Lightbox Problem #538335

Andy
Inactive Moderator

Hey!

bitte poste Login Daten hier als private Nachricht, damit wir uns das mal genauer anschauen können. Dürfen wir während wir einige Tests durchführen all deine Plugins deaktivieren?

Gruß,
Andy

November 18, 2015 at 5:15 pm in reply to: WooCommerce Check Out doesnt look well on Mobile #538333

Andy
Inactive Moderator

Hey!

I tried to login into your backend, but credentials form your first pos are not working for me. Can you check please?

Best regards,
Andy

November 18, 2015 at 5:00 pm in reply to: Add a small "button" in the left upper corner of each slider photo! #538316

Andy
Inactive Moderator

Hi!

it does look good for me on mobile and desktop:

View post on imgur.com

Clear browser cache and hard refresh a few times.

Regards,
Andy

November 18, 2015 at 4:54 pm in reply to: Help with buttons #538303

Andy
Inactive Moderator

Hey!

yes please, post login details here as private reply.

Cheers!
Andy

November 18, 2015 at 4:41 pm in reply to: Blog Posts List #538287
Andy
Inactive Moderator
Hey!

use this code in Quick CSS field:
```
aside.sidebar.sidebar_left.alpha.units {
top: 45px;
}
```
and adjust as needed.

Best regards,
Andy

P.s.: nice blog by the way :)
November 18, 2015 at 4:28 pm in reply to: Shopping Cart for Enfold Advanced Layout Builder #538270

Andy
Inactive Moderator

Hi SandraSquires!

yes, WooCommerce would be a good choice. Would be best to ask WooCommerce support about any extra add-ons for their plugin.

Best regards,
Andy

November 18, 2015 at 4:23 pm in reply to: Advanced Styling panel #538264

Andy
Inactive Moderator

Hey!

activate WP Super Cache plugin again and go into it’s settings. Choose to switch off caching function. Afterwards deactivate this and all other plugins. Then clear browser cache and hard refresh a few times.

Regards,
Andy

November 18, 2015 at 4:20 pm in reply to: A few questions #538258

Andy
Inactive Moderator

Hi!

I checked on firefox and it’s working as expected for me:

View post on imgur.com

Make sure to use newest firefox version, clear browser cache + hard refresh a few times.

Best regards,
Andy

November 18, 2015 at 4:19 pm in reply to: read more and excerpt #538255

Andy
Inactive Moderator

Hi!

that’s happening because you have defined this site as your standard WordPress blog page in Enfold->”And where do you want to display the Blog?”. Choose another blog page, so your page built with ALB can show up instead.

Regards,
Andy

November 18, 2015 at 4:10 pm in reply to: WooCommerce Check Out doesnt look well on Mobile #538246

Andy
Inactive Moderator

Hey!

I checked again your website on mobile and it looks like this for me now:

View post on imgur.com

Please clear browser cache and hard refresh a few times.

Regards,
Andy

November 18, 2015 at 4:06 pm in reply to: Voucherpress Plugin #538242
Andy
Inactive Moderator
Hi!

try this code in Quick CSS field:
```
#voucher-950d609b81fbe7132fc80302a1a15de7 {
top: 97px;
height: 500px;
} 
```
Cheers!
Andy
November 18, 2015 at 3:55 pm in reply to: Autoplay YouTube video in Lightbox #538218

Andy
Inactive Moderator

Hey!

don’t think anyone of us did touch your settings. We usually do testings on our localhost installation. Hope you have a backup or maybe it helps if you just delete all theme files via FTP and get a fresh copy from your themeforest account afterwards.

Regards,
Andy

November 18, 2015 at 3:36 pm in reply to: WooCommerce Check Out doesnt look well on Mobile #538196
Andy
Inactive Moderator
Hi icodesign!

try this code in Quick CSS field:
```
@media only screen and (max-width: 767px) {
.cart-collaterals .cart_totals tr td, .cart-collaterals .cart_totals tr th {
padding-right: 0px;
padding-left: 4px;
}}
```
Cheers!
Andy
November 18, 2015 at 3:28 pm in reply to: Dont want site to be able to scroll on homepage #538190

Andy
Inactive Moderator

Hi!

no idea what you mean, because header is behaving the same on Chrome and Safari for me.

Cheers!
Andy

November 18, 2015 at 3:21 pm in reply to: Masonry Gallery loses alignment after 1600px width #538183
Andy
Inactive Moderator
Hey!

currently margin is controlled on your website by this code:
```
.av-large-gap.av-flex-size .av-masonry-entry .av-inner-masonry {
margin-right: 15px;
margin-bottom: 15px;
}
```
No idea why it should change on a 27” monitor and I don’t have one for testing. You could try to get more control by addin media queries to the above code:
```
@media screen and (min-width: 1600px) {
.av-large-gap.av-flex-size .av-masonry-entry .av-inner-masonry {
margin-right: 15px;
margin-bottom: 15px;
}}
```
This code will work on a minimum screen size of 1600px only. Adjust it as needed.

Best regards,
Andy
November 18, 2015 at 3:12 pm in reply to: Glassy header menu links 'darkened' on hover #538173
Andy
Inactive Moderator
Hi!

for scrolled header use this:
```
.header-scrolled .avia-menu-text {
color: red;
}
```
for non scrolled header use this:
```
.av_header_transparency .avia-menu-text {
color: green;
}
```
Regards,
Andy
November 18, 2015 at 2:55 pm in reply to: Fullwidth Sub Menu Problems #538155

Andy
Inactive Moderator

Hey!

can you use screenshots to highlight the issue please? to make things clear for us. You can use imgur.com or dropbox.

Regards,
Andy

November 18, 2015 at 2:53 pm in reply to: Image hotspots on mobile devices #538151
Andy
Inactive Moderator
Hey!

try this code in Quick CSS field:
```
.av-hotspot-fallback-tooltip { 
display: none !important;
} 
```
Regards,
Andy
November 18, 2015 at 2:47 pm in reply to: Voucherpress Plugin #538146

Andy
Inactive Moderator

Hi!

can you provide us admin access, so we can take a deeper look into it? post login details here as private reply.

Cheers!
Andy

November 18, 2015 at 2:30 pm in reply to: Thumbnails on search results page #538124
Andy
Inactive Moderator
Hi!

replace Ismael’s last line with this:
```
$searchthumb    = get_the_post_thumbnail( $_post->ID, 'square' );
```
Regards,
Andy
November 18, 2015 at 2:24 pm in reply to: Table color #538115

Andy
Inactive Moderator

Hi!

I checked the page in private content on mobile and your table looks fine to me now. Can you confirm? otherwise please provide a precise link where we can see the issue.

Best regards,
Andy
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Posts

Viewing 30 posts - 11,011 through 11,040 (of 17,336 total)

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