Forum Replies Created
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AuthorPosts
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Hi,
what do you mean with short words? both links and both headline rotators seem to work fine to me. Highlight and make it clear to us how we can help you. Always provide us screenshots and a mockup of the changes you want to achieve.
Best regards,
AndyHi,
if you’ve set alt attribute correctly in your Yoast Plugin, but it does not work for you, then try to reach out Yoast support forum about the issue. Does it work for you when using a default WP theme? Please deactivate all plugins but Yoast’s to check which one could cause this issue.
Best regards,
AndyHey eKMUch,
1.) Can you show us an example of what you want to achieve please?
Maybe you’re talking about Image Hover effect and in this case just edit ALB’s Image Element and set it to “Yes, slightly increase the image size”.2.) Can’t see any frame around pictures on the link you’ve provided. Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
AndyJune 24, 2016 at 5:51 pm in reply to: Problems with mobile view — mobile menu icon not visible / home page #653109Hi,
normally it should work with this code:
.avia_desktop #advanced_menu_toggle:hover, .avia_desktop #advanced_menu_hide:hover {
color: black !important;
}
But somehow it doesn’t seem to work in your case. Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.If that does not help please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
AndyJune 24, 2016 at 5:46 pm in reply to: Sub-menu levels not always displaying the same in sidebar navigation #653108Hi,
login credentials do not work anymore for me. Can you check please?
Would you mind posting us a screenshot/mockup of what you would like to achieve? You can upload the screenshot to imgur.com or dropbox and share the link here :)Best regards,
AndyHi,
1.) Not sure what you want to achieve. Your website looks totally good to me. Would you mind posting us a screenshot/mockup of what you would like to achieve? You can upload the screenshot to imgur.com or dropbox and share the link here :)
2.) About which maps are you talking about? I can’t see it on your homepage. Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
AndyHi,
I see this on iPhone 6 screen size:
Which iPhone version are you using? please clear browser cache and refresh a few times. Check on another iPhone too. You can use this code to move your header widget more to the right:
@media screen and (max-width: 767px) { #header .widget { right: 100px; }}
Make sure you don’t use any caching plugin (or switch off caching before deactivating caching plugin).
Best regards,
AndyHi,
can you check with a default WordPress theme please? if you get similar results or not?
I can’t reproduce the issue, as strong tag do work fine for me. It’s a default WP function.
I think a screencast could help us to make things clear for us about the problem you’re mentioning.
Best regards,
Andy-
This reply was modified 9 years, 1 month ago by
Andy.
Hi,
sorry, but can you explain further please? I can’t see any errors at all on the screenshot you’ve provided. Everything seems to be fine to me and I can’t discover any issues.
Best regards,
AndyJune 24, 2016 at 5:01 pm in reply to: layout editor and the buttons of wordpress are no longer displayed #653088Hi,
please rename your “wein-kreis” folder to the default “enfold” folder name and check if it’s working better for you.
Best regards,
Andy-
This reply was modified 9 years, 1 month ago by
Andy.
Hi,
so I tried to check this page: http://2016.sonnenhof-lamas.de/sonnenhof/
but it unavailable. Can you check if this link is correct, please?Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)Best regards,
AndyJune 24, 2016 at 4:44 pm in reply to: I need to have portfolio items open the portfolio pages, but not in a new window #653065Hi,
hm, alright, glad it’s working for you now. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndyHi,
just use hex color code instead:
#header_main { border-bottom: 10px solid #d22323; }
Best regards,
AndyHi,
du verwendest eine veraltete Theme Version, daher führe bitte ein Upgrade durch zu Enfold v3.6.1 und sag uns dann bescheid, ob du immer noch Hilfe benötigst.
Gruß!
AndyHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
AndyHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
AndyHi,
try this code inside of Quick CSS field:
.container.av-logo-container { border-bottom: 1px solid red; top: 9px; }
and adjust as needed.
Best regards,
Andyalso make sure that your server does not get cached. Ask your host about it.
Best regards,
AndyHi,
seems to me it has to do with a caching issue. Activate caching plugin, go into settings and switch caching to off. Then deactivate this and all other plugins.
Make sure that you did not just update manually via FTP, but deleted all files COMPLETELY before you get a fresh copy from your themeforest account, because your installation still seems to be corrupted to me.Best regards,
AndyJune 23, 2016 at 7:46 pm in reply to: How to have top menu selection and side sub menu selection both active #652705Hi,
not sure what you mean cause I can’t see any issues on the link you’ve provided. I checked link in private section and highlighting seems to work fine for me.
Best regards,
AndyHey Vincent,
Wordpress is cropping images by default when uploading them and if you want to control this behavior you can use a plugin like this: https://wordpress.org/plugins/simple-image-sizes
I hope this will help :).Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
AndyHi,
glad you found a solution. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndyJune 23, 2016 at 7:42 pm in reply to: How to Start a responsive full width Instagram section #652702Hey artisforever,
Would you mind posting us a screenshot/mockup of what you would like to achieve? You can upload the screenshot to imgur.com or dropbox and share the link here :)
Best regards,
AndyHi,
Would you mind posting us a screenshot/mockup of what you would like to achieve? You can upload the screenshot to imgur.com or dropbox and share the link here :)
Best regards,
AndyHi,
Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
AndyHi,
you can turn on custom class for all ALB elements: kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/
Best regards,
AndyHi,
glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndyJune 23, 2016 at 7:31 pm in reply to: layout editor and the buttons of wordpress are no longer displayed #652693Hi,
I tested it after I have deleted all theme files and replaced them with a fresh copy. Now again it’s not working. So what did you change/do so that this issue happens again?
Best regards,
AndyHi,
wir empfehlen mit Contact Form 7 Plugin zu arbeiten. Viele Server blockieren andere Plugins.
Gruß,
AndyHi,
so finally I could check your website, but can’t see any issues with your menu. Seems to translated well. Can you highlight your intentions please? to make things clear for yu. You could use screenshots (imgur.com, dropbox).
Best regards,
Andy -
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