Forum Replies Created
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AuthorPosts
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June 27, 2016 at 3:40 pm in reply to: Portfolio template to show content / excerpt rather than featured image #653820
Hi,
quite difficult to imagine what you want. Can you provide us precise links with examples of what you want to achieve please? also some mockups/screenshots could help to make things clear for us (imgur.com, dropbox).
Best regards,
AndyJune 27, 2016 at 3:38 pm in reply to: What to change so Top Menu and Side Menu are Both Active #653817Hey Diane,
Please update the theme to the latest version. That should fix any issues you are currently experiencing :)
To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)
If that does not help, feel free to reply here and we will take a closer look at the issue. In that case please also add your WordPress login credentials (in the “private data” field) so we can take a look at your admin area
Best regards,
AndyHi,
lass uns ein Problem nach dem andere anschauen und lösen.
Versuche all deine CSS Codes zu löschen, um zu schauen welcher Code dieses Problem verursacht.
Bitte beachte, dass der CSS code, den du zuletzt erwähnt hast, nur dann greift wenn dein Bildschirm eine Breite von 1200px erreicht (media queries).
Gruß,
AndyMy question is if it’s possible to deactivate the sticky header and keep the header as it appears until you start scrolling so having a fixed header with no change when scrolling.
But now I read something about your footer instead:
I want to remove the sticky footer functionality and and have a static header on that specific page.
Sorry, but I’m really confused and have no idea what you want to achieve. That’s why I think it would be best if we close this thread and that you open a new one (with one issue only in one ticket). It’s just getting too confusing for us moderators and for other people trying to search for help here.
Send us a mockup/screenshot showing the results you want to achieve and/or send us examples of other websites showing what you need. Make it crystal clear to us, then we can provide you with precise code to achieve what you need.
Best regards,
AndyHi,
I used your shortcodes on my own installation and they are displaying the same results always for me. I think some CSS code on your end is causing this. Remove all customization to check which one could cause it. Make sure that caching is not enabled and that your browser cache is always cleared.
Best regards,
AndyHi,
I think this won’t be easily possible and for this kind of customization you would need to hire a freelance developer: kriesi.at/contact/customization
However, try to ask WooCommerce support about this, as they know their plugin best.Best regards,
AndyHey Keetaek_Han,
you could try to include WordPress’ is_page function into the code you’ve mentioned: https://developer.wordpress.org/reference/functions/is_page/
Best regards,
AndyHi,
you don’t use the code Ismael has mentioned to you inside your Quick CSS field.
Use it like this for example:.icone-sous-menu { opacity: 0.1; -webkit-transform: scale(0.5); -ms-transform: scale(0.5); transform: scale(0.5); } .icone-sous-menu { -webkit-animation: avia_appear 0.7s 1 cubic-bezier(0.175, 0.885, 0.320, 1.275); animation: avia_appear 0.7s 1 cubic-bezier(0.175, 0.885, 0.320, 1.275); opacity: 1; -webkit-transform: scale(1); -ms-transform: scale(1); transform: scale(1); }
Best regards,
AndyHi,
use this code:
#top #wrap_all .av_header_transparency .main_menu ul:first-child > li > a:hover { color: red; }
Best regards,
AndyJune 27, 2016 at 2:54 pm in reply to: Custom background image in main menu – Internet Explorer #653793Hi,
at first make sure it’s not a caching issue. So clear browser cache and hard refresh a few times. Check on another computer as well.
Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)Best regards,
AndyHi,
for me it’s looking the same on all browsers.
Please update the theme to the latest version. That should fix any issues you are currently experiencing :)
To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)
If that does not help, feel free to reply here and we will take a closer look at the issue. In that case please also add your WordPress login credentials (in the “private data” field) so we can take a look at your admin area.
Best regards,
AndyHi,
go to Enfold->Header->Header Layout->Header Style->Default
or adjust as needed.Best regards,
AndyJune 27, 2016 at 2:35 pm in reply to: Masonry black & white to color while mouseover works but Title is not showing up #653787Hi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
AndyHi,
refer to: https://kriesi.at/support/topic/how-to-change-shop-to-store/#post-371293
and maybe even: https://kriesi.at/support/topic/change-title-of-product-page-from-shop-to-product-name/#post-379331Best regards,
AndyHi,
your code block element causes this issue. Remove it and it should work fine. Use Quick CSS field inside your backend for any css styling instead.
Best regards,
AndyHi,
I can’t open link you’ve provided, because of maintenance mode. Can you provide login details please?
Best regards,
AndyHi,
glad it’s working for you now. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndyHi,
as already said please use different tickets for different questions.
As already said you will find all options for your header on one page only in this field:
Other solutions are customizations and need to be done by a freelance developer: kriesi.at/contact/customization
Best regards,
AndyHi,
thanks for making it clear to us now.
It’s weird, cause page in private content is working fine, but as you mentioned when clicking product tag in your menu the second page is loading instead of the first one, which doesn’t work.
Please update your WordPress version, as well as all your plugins. If this does not help then deactivate all plugins but the ones from WooThemes (WooCommerce) and OnTheGoSystems (WPML), to check which one is causing this issue.
If this doesn’t help then there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:
Best regards,
AndyHi,
I checked page in private content and every button seems to me in it’s correct place. Can you highlight what is wrong for you please?
Best regards,
AndyHi,
I think it’s best if we talk in german.
Kannst du bitte noch mal klar und deutlich erklären was du eigentlich erreichen möchtest? und schick uns bitte einen präzisen Link, wo wir das Problem deutlich sehen können, weil die momentanen Links scheinen für mich alle zu funktionieren (Headline Rotator) und ich kann nirgends irgendein Problem erkennen.
Gruß,
AndyHey samueltasca,
I can only see a fullscreen slider on the link you’ve provided, which looks totally fine to me on mobile. Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
AndyHey dirkvisser,
not really and not sure if this would be an easy task for a freelance developer either: kriesi.at/contact/customization
Best regards,
AndyHey GBDesignStudio,
Make sure you’re using Enfold v3.6.1.
Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
AndyHey LaniBuess!
I see this on mobile:
so everything seems to work fine for me. Can you highlight your intentions please?Please open different tickets for different questions/issues.
Best regards,
AndyHey gzelasco,
Please update the theme to the latest version. That should fix any issues you are currently experiencing :)
To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)
If that does not help, feel free to reply here and we will take a closer look at the issue. In that case please also add your WordPress login credentials (in the “private data” field) so we can take a look at your admin area
Best regards,
AndyHey SJS,
did you check this on another mobile device as well?
Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.Best regards,
AndyHey teotaban,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
AndyHi,
glad you found a solution for you. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndyHey vnfan,
that won’t be easily possible. Please refer to this thread: https://kriesi.at/support/topic/change-the-distance-of-the-scroll-down-link-on-fullscreen-slider/#post-367053
Best regards,
Andy -
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