Forum Replies Created
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AuthorPosts
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June 28, 2016 at 2:08 pm in reply to: What to change so Top Menu and Side Menu are Both Active #654211
Hi,
Wordpress is offering your the default way of creating a (sub)menu. There is not documentation for this, as this is a default WordPress function.
Best regards,
AndyHi,
don’t think there is another easy possibility. Did you build your page using ALB? Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
AndyHi,
difficult to imagine what you want to achieve. Would you mind posting us a screenshot/mockup of what you would like to achieve? You can upload the screenshot to imgur.com or dropbox and share the link here :)
Best regards,
AndyHi,
ahhh, na dann haben wir den Übeltäter wohl endlich. Ich werde unverzüglich Kriesi davon mitteilen, damit er hoffentlich schon sehr bald einen Fix im nächsten Update dafür implementieren kann. Danke für deine Ausdauer und deine Geduld!
Gruß,
AndyHi,
it does work? if yes where is it? I can’t see it and I can only see the image from the description field.
Best regards,
AndyHi,
sure. I suggest you just play around with different elements from ALB to get to know them better. For single portfolio 2/3 gallery use a Layout element and put a “gallery” element inside of it.
Best regards,
AndyJune 27, 2016 at 4:30 pm in reply to: GOOGLE MAP Fetch Coordinates’ Button is not working :/ #653867Hey GBDesignStudio,
login link you’ve provided does not work. Can you check please?
Best regards,
AndyHey Dbertelsen,
try to add WordPress’ is_page function to the code from documentation: https://developer.wordpress.org/reference/functions/is_page/
Best regards,
AndyJune 27, 2016 at 4:28 pm in reply to: class="all_colors" Problem, probably because of Enfold update #653863Hey 2wmedia,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
AndyJune 27, 2016 at 4:27 pm in reply to: error message in "function-set-avia-frontend.php" line 637 #653862Hi,
we would need to inspect your website, as we can’t reproduce this issue so far. Maybe it’s just a plugin causing this issue or something else. However, glad you could fix it and please let us know in a new ticket if you need our help with the theme.
Best regards,
AndyHey lowenna_FS,
not sure what you need. Can you provide us an example of a website showing this feature? Though it sounds to me as a kind of customization where you need to hire a freelance developer for such a feature: http://kriesi.at/contact/customization
Best regards,
AndyJune 27, 2016 at 4:24 pm in reply to: Fixed mobile menu / #anchor links / mobile menu doesn't fadeout completely #653860Hey jo_hi,
Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
AndyHi,
glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndyJune 27, 2016 at 4:23 pm in reply to: iframe issue: doesn't display portfolio among each other #653856Hey Frans,
about which iFrames are you talking about? and how are you using it exactly?
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
AndyJune 27, 2016 at 4:21 pm in reply to: Removing Google Phone Call Conversion Tracking Code causes Critical Website Issu #653855Hey deanwilson012,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
AndyHey pako69,
Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
AndyJune 27, 2016 at 4:19 pm in reply to: What to change so Top Menu and Side Menu are Both Active #653853Hi,
you would need to create a submenu of the menu in question, otherwise it won’t work.
Best regards,
AndyHi,
glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndyHi,
thanks for the links.
Try this code inside of Quick CSS field:
.grid-sort-container.isotope.no_margin-container.with-title-container.grid-total-odd.grid-col-4.grid-links-.isotope_activated { left: 15%; }
and for second page:
.grid-sort-container.isotope.no_margin-container.with-title-container.grid-total-even.grid-col-4.grid-links-.isotope_activated { left: 25%; }
adjust as needed.
Best regards,
AndyHi,
ich habe eine neue testseite erstellt und dort den Headline Rotator ausprobiert:
http://www.sonnenhof-lamas.de/1056-2/Funktioniert einwandfrei.
Versuche also deinen bisherigen zu löschen, dann Seite sichern, dann einfach einen neuen erstellen.
Gruß,
AndyHi,
glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndyHi,
use private content field to provide us admin access. Nobody but the moderators will see it.
Best regards,
AndyHi,
I added the image inside your description field.
Let us know if you are happy now.Best regards,
AndyHi,
glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndyHi,
can you send us a precise link where we can find these elements on your website please? http://int-bio.com/3centered.jpg
Best regards,
AndyHi,
Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)
If that does not help then there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:Best regards,
AndyHi,
link you’ve provided looks good to me. Not sure what you want to achieve. Would you mind posting us a screenshot/mockup of what you would like to achieve? You can upload the screenshot to imgur.com or dropbox and share the link here :)
Best regards,
AndyHi,
what I see on both of your pages is this:
Which looks totally fine for me. Could you fix it?
Please clear browser cache and hard refresh a few times.Best regards,
AndyHi,
it seems to work fine:
Please clear browser cache and hard refresh a few times.
Best regards,
AndyHi,
please open a new ticket for a new problem/issue, otherwise it’s getting too confusing.
I checked the link you’ve provided but can’t see any issues at all. Not sure what you want to achieve. Would you mind posting us a screenshot/mockup of what you would like to achieve? You can upload the screenshot to imgur.com or dropbox and share the link here :)
Best regards,
Andy -
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