Forum Replies Created
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AuthorPosts
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July 4, 2016 at 8:56 am in reply to: masonry portfolio items – how to display 2 columns & 100% width on mobile & ipad #656417
Hi,
try this code:
@media only screen and (max-width: 768px) { .custom_col .av-masonry-entry { width: 50% !important; }}
Best regards,
AndyHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
AndyHi,
open a new ticket for a different issue/question.
This won’t be easily possible and it would be out of our support scope. If you really need this kind of customization you can hire a freelance developer for this job: kriesi.at/contact/customization
Best regards,
AndyHi,
so how is it going for you? could you manage to achieve what you need? let us know if you still need help with it. We are here to assist you.
Best regards,
AndyHi,
Enfold contact form uses WordPress’ default behavior. Not sure why your server blocks it. You could try to ask your host about it. However, as already mentioned there is a solution for this: Contact Form 7 plugin.
Best regards,
AndyJuly 4, 2016 at 8:13 am in reply to: layout editor and the buttons of wordpress are no longer displayed #656402Hi,
please download a fresh copy of Enfold (ZIP) again from your themeforest account and upload it to your server and tell us exactly where it is. Provide us FTP login, so we can assist you further.
Best regards,
AndyHey PKoch,
are you talking about the input fields? if yes try this code inside of Quick CSS field:
#top .input-text, #top input[type="text"], #top input[type="input"], #top input[type="password"], #top input[type="email"], #top input[type="number"], #top input[type="url"], #top input[type="tel"], #top input[type="search"], #top textarea, #top select { font-family: "Cera Pro" !important; }
Best regards,
AndyHey Emma,
use this code inside of Quick CSS field in Enfold->General Styling->Quick CSS
#avia-menu { margin-left: 30%; }
and adjust the % value as needed.
Best regards,
AndyHey NMOI,
make sure you’re using newest theme version.
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
AndyHey steviger,
I’m sorry, but we can’t help you in this case. We can’t support every 3rd party plugin existing, as written in our support policy. Is plugin’s author can’t help you, then I would go for a different plugin. You could also hire a freelance developer for this job (to make it compatible etc.): kriesi.at/contact/customization
Best regards,
AndyHey ruffidea,
then they get blocked by your server. We recommend to work with Contact Form 7 in such a case.
Best regards,
AndyJuly 1, 2016 at 2:01 pm in reply to: iframe issue: doesn't display portfolio among each other #655771Hi,
I can’t reproduce the issue on my mobile. Please clear browser cache and refresh a few times. Check on another iPhone too.
Best regards,
AndyHi,
update your WooCommerce plugin version. Deactivate all other plugins but WooCommerce by WooThemes, to check which one is causing this issue.
Best regards,
AndyHi,
inside your child theme.
Best regards,
AndyJuly 1, 2016 at 1:51 pm in reply to: Changing the color of Special Heading text is not working… #655761Hi,
we did not do anything. But sounds to me as a simple caching issue. Clear browser cache and hard refresh a few times. Make sure caching from any caching plugin is switched off.
Best regards,
AndyHi,
check out this: http://kriesi.at/documentation/enfold/adding-a-widget-area-to-the-header/
Best regards,
AndyHey paepke19,
timeline is just for checking, not for adjusting. You need to make your adjustments inside of Layer Options panel.
Best regards,
AndyHi,
maintenance mode seems to be on. Can you provide us admin access please? so we see the actual page?
Best regards,
AndyJuly 1, 2016 at 1:35 pm in reply to: iframe issue: doesn't display portfolio among each other #655744Hi,
I see this:
which looks ok to me. I can’t really see any issues. Can you highlight your intentions please? use a mockup/screenshot (imgur.com, dropbox).Best regards,
AndyHi,
use this code inside of Quick CSS field:
input#gform_submit_button_4 { width: 97%; }
and adjust as needed.
Best regards,
AndyJuly 1, 2016 at 1:05 pm in reply to: Video player not showing thumbnail when using "poster" command #655725Hi,
try a code like this inside a text block element:
[video mp4="http://p.wayfareescortvideos.julqpkzgks0t6.netdna-cdn.com/vod/wayfareescortvideos.julqpkzgks0t6/Wayfare-Escort-Camille.mp4" poster="https://wayfare-escort.de/wp-content/uploads/2016/06/thumbnail-video-camille.jpg"][/video]
Best regards,
AndyHi,
I’m afraid, then the plugin does not seem to be compatible. Ask plugin’s author about it, as we can’t support every 3rd party plugin existing (as written in our support policy). Search for another plugin if the author can’t help you.
Best regards,
AndyHi,
not sure what you mean, cause as soon as you choose the color the price gets shown on your website:
Best regards,
AndyHi,
alright. Can we close this thread? or do you still need help here?
Feel free to open a new ticket for a new issue/question.Best regards,
AndyHi,
Gerne! Lass uns gerne in einem neuen Ticket wissen, wenn du wieder Hilfe brauchst mit dem Theme. Wir unterstützen dich gerne.
Gruß,
AndyHi,
go to Enfold->Theme Options->And where do you want to display the Blog?
and choose your blog page as needed, so you’ll only have one blog page.Best regards,
AndyHi,
glad you found a solution. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndyHi,
glad you found a solution. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndyHi,
I checked WordPress default media library and your images do not get loaded correctly. So this is not a theme related issue, but a general WordPress one. Seems your WP installation is corrupted or your database got corrupted somehow. I recommend to reinstall WordPress. Ask in general WP support forum about it, if you need further help with this.
Best regards,
Andy -
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