Forum Replies Created
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August 29, 2016 at 2:30 pm in reply to: How to display Post Excerpt when using Multi-Author Blog #678914
Hi,
we definitely recommend to use a child theme.
Let us know if you still need help with this or not.Best regards,
AndyHi,
I noticed that you have used a caching plugin. Activate it again and then open your plugin’s settings page and temporarily deactivate the caching of your site. Afterwards deactivate the plugin again. Then please try to clear your browser cache and hard refresh the site (Hold CTRL + SHIFT + RELOAD) to see if that solves the issue. Keep all other plugins deactivated as well.
Best regards,
AndyHi,
Please update the theme to the latest version. That should fix any issues you are currently experiencing :)
To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)
If that does not help, feel free to reply here and we will take a closer look at the issue. In that case please also add your WordPress login credentials (in the “private data” field) so we can take a look at your admin area.
Best regards,
AndyAugust 29, 2016 at 2:21 pm in reply to: Fullscreen slider: caption background padding and different colors #678903Hi,
please stick to one question/issue in one ticket only.
We need a precise link showing the elements in question please, to be able to inspect them. If you’re referring to caption titles, then use this code inside Quick CSS field:
.avia-caption-title { padding: 15px !important; }
and adjust as needed.
Best regards,
AndyAugust 29, 2016 at 2:12 pm in reply to: Adding a widget area to the header – below logo, above main menu #678899Hi,
why not follow the instructions from here http://kriesi.at/documentation/enfold/adding-a-widget-area-to-the-header/?
what else do you need? can you explain further please?Best regards,
AndyAugust 29, 2016 at 2:09 pm in reply to: Customized background color of entire icon box and custom icon background color #678897Hi,
not sure about which icon you’re talking about, cause there are so many on the link you’ve provided and I can’t see any icon at all on the screenshot you’ve send. However, try this code:
.iconbox_icon.heading-color { width: 50px !important; height: 50px !important; line-height: 50px !important; }
Best regards,
AndyHi,
I noticed that you are using a caching plugin. Would you mind opening your plugin’s settings page and temporarily deactivate the caching of your site? Then please try to clear your browser cache and hard refresh the site (Hold CTRL + SHIFT + RELOAD) to see if that solves the issue.
Please deactivate all other plugins as well to check which one is causing this issue and let us know if this solves the problem.
Best regards,
AndyHey mofix,
you can go to Enfold->Advanced Styling and choose your main menu to style it the way you want it.
Best regards,
AndyHi,
yes, and or more information about this standard WordPress functions refer to: https://developer.wordpress.org/reference/functions/is_page/
Best regards,
AndyAugust 29, 2016 at 1:39 pm in reply to: Problems Fullwidth sub menu and main menu on tablets #678870Hi,
Please update the theme to the latest version. That should fix any issues you are currently experiencing :)
To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)
If that does not help, feel free to reply here and we will take a closer look at the issue. In that case please also add your WordPress login credentials (in the “private data” field) so we can take a look at your admin area
Best regards,
AndyHi,
I already showed you what I mean with htaccess, here again: http://imgur.com/a/e4MWi
It has nothing to do with FTP/sFTP.
Best regards,
AndyHi,
bitte bleibe bei einer Frage pro Ticket und eröffne bei weiteren Fragen dann gerne weitere Tickets. Bitte sende uns einen präzisen Link, wo wir das Problem sehen können. Wir müssen in der Lage sein die entsprechenden Elemente untersuchen zu können. Admin Zugang wäre ebenfalls toll. Gerne hier als private Nachricht.
Gruß,
AndyHi,
-> my actions:
1) emtpy caches 2) deactivate plugin, 3) clear browser cacheInstead please do the following:
1.) Go into Cache Plugin settings, 2.) Choose to switch off caching function, 3.) Deactivate caching plugin, 4.) Deactivate all other plugins as well, 5.) Clear browser cache + hard refresh a few times.Best regards,
AndyHi,
at first please update your WordPress and let us know if this helps you already.
Best regards,
Andyah super @cybercore und vielen Dank für dieses klare Video. Kann den Fehler nun reproduzieren: http://imgur.com/a/fRzbs
Wusste nicht dass ich an einer ganz bestimmten Stelle das Hover machen muss, um die unsichtbaren Sterne sichtbar zu machen. Werde das sofort an Kriesi weitergeben, damit er so schnell wie möglich einen Fix implementiert im nächsten Update.
Gruß,
AndyHi,
so the link is removes successfully now. What else do you want now? it won’t be possible to remove the dot using CSS, cause you will lose all your text when doing it.
Best regards,
AndyHi,
but now it’s not working anymore.
Please provide us correct htaccess login details. Make sure that your server is not blocking login from any specific countries.Best regards,
AndyHi Andreas!
Fragen über WooCommerce Bookings bitte direkt an den Autor des Plugins stellen, also beim WooCommerce Support. Du kannst erstmal ohne Bookings und nur mit der Basisversion von WooCommerce anfangen.
Gruß,
AndyHi Andreas!
refer to: https://kriesi.at/support/topic/google-map-not-appearing/#post-674813
Cheers!
AndyHey dunawaychris,
Would you mind posting us a screenshot/mockup of what you would like to achieve? You can upload the screenshot to imgur.com or dropbox and share the link here :)
Best regards,
AndyHi,
I checked your Google Map but it’s working:
Could you fix it?
Best regards,
AndyHi,
please try this solutions mentioned here: https://kriesi.at/support/topic/google-maps-not-working-10/page/2/#post-678048
Best regards,
AndyHey Guenter,
thanks for making the feature request. I thinks this would be a good idea, so hopefully Kriesi thinks this, too :).
Best regards,
AndyHi,
can you provide us admin access, as well as FTP access please? post login credentials here as private reply.
Best regards,
AndyHi,
make sure you’re using newest theme and plugin versions. Let’s wait for any response of WPML. Send us admin access, if you need further assistance.
Best regards,
AndyHi,
I checked your website but it seems to work fine for me:
Can you provide us a precise link where it’s not working for you please?
Best regards,
AndyHi,
mein Rat lautet, dass du alle Plugins eins nach dem anderen deaktivierst, bist du das Plugin gefunden hast, das dieses Problem verursacht. Anschließend kontaktierst du den jeweiligen Autor des Plugins und bittest um Support. Wenn er dir nicht helfen kann, würde ich auf ein anderes Plugin zurückgreifen, oder falls es nötig ist dann einen Freelance Developer engagieren, der dieses Plugin für dich kompatibel machen kann: kriesi.at/contact/customization
Gruß,
AndyAugust 26, 2016 at 11:48 am in reply to: column position problem in the middle and footer customization #678063Hi,
glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
Andy -
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