Page 139 – Support | Kriesi.at – Premium WordPress Themes

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Viewing 30 posts - 4,141 through 4,170 (of 17,336 total)

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September 26, 2016 at 5:27 pm in reply to: quit video loop #691821

Andy
Inactive Moderator

Hey rixi,

please update to Enfold v3.8. Send us admin access, so we can take a deeper look into it. Login details here as private reply.

You need to set a fallback image for mobile, because autoplay videos on mobile is restricted due to vendors of those devices. You could use a Video Element from ALB instead for mobile only (you could hide it on desktop).

Send us screenshots of the issue.

Different tickets for different questions would be better for this forum.

Best regards,
Andy

September 26, 2016 at 5:17 pm in reply to: dictate order of categories on the ALL filter option #691815

Andy
Inactive Moderator

Hey Webifii,

check out this: http://kriesi.at/documentation/enfold/change-the-sort-order-of-portfolio-elements/

Best regards,
Andy

September 26, 2016 at 5:15 pm in reply to: Slider height adjustment for mobile view NOT on home page #691812

Andy
Inactive Moderator

Hi,

your homepage seems pretty fine to me: http://i.imgur.com/1HfubZY.png

So what exactly do you want to change now?

Best regards,
Andy

September 26, 2016 at 5:11 pm in reply to: Autoplay several videos at the same time #691809

Andy
Inactive Moderator

Hey antoniolite,

can’t find any videos but the one in private content. Can you explain further please? you could also use screenshots to highlight things for us. Use imgur.com or dropbox.

Best regards,
Andy

September 26, 2016 at 5:06 pm in reply to: iPad drop down menu won't "tap-off" #691806

Andy
Inactive Moderator

Hi,

please update to Enfold 3.8.1 to see if things get better for you.

Best regards,
Andy

September 26, 2016 at 5:03 pm in reply to: Fixed background not working on Mobile (iOS 9.3.5) #691804

Andy
Inactive Moderator

Hi,

I tested on Android, but also on desktop with Chrome emulator for iPhone etc. and it all seems to be displayed fine. Check on another device as well, as well as on an android device.

Best regards,
Andy

September 26, 2016 at 5:00 pm in reply to: Beitragsbild Single Post #691800

Andy
Inactive Moderator

Hi,

hier ist nix angekommen.

Gruß,
Andy

September 26, 2016 at 5:00 pm in reply to: Portfolio Ordering #691799

Andy
Inactive Moderator

Hi,

I don’t really understand what you want us to show with your screenshot, but it all sounds as it would not be easily possible within basic support as we can offer here in this forum. Please hire a freelance developer for this job: http://kriesi.at/contact/customization

Best regards,
Andy

September 26, 2016 at 4:56 pm in reply to: Header, Logo Left, Menu center on one line #691797

Andy
Inactive Moderator

Hi,

admin login you’ve provided is not working anymore. Please check and let us know.

Best regards,
Andy

September 26, 2016 at 4:53 pm in reply to: Testimonial grid you sorted – not good on iPad #691795
Andy
Inactive Moderator
Hi,

I thought we’re talking about these buttons: http://i.imgur.com/zHaGQkf.png
But now you’re showing something completely different for me on your screenshot. So I’m confused now.
However, I can see in your source code that you’re not using my code. Adjust the second padding value as needed, to maybe even 0px:
```
@media only screen and (min-width: 768px) { 
.avia-button.avia-size-medium {
padding: 12px 8px 10px;
}}
```
then the buttons should get better for you.

Best regards,
Andy
September 26, 2016 at 4:47 pm in reply to: Grid layout for images #691789
Andy
Inactive Moderator
Hi,

I entered a custom Class for your second Grid Row Element called “kriesi-grid”. Then I used this code inside your Quick CSS field:
```
.kriesi-grid {
background-color: transparent;
top: -24px;
}
```
Can your confirm that you’re happy now :)?

Best regards,
Andy
September 26, 2016 at 4:33 pm in reply to: Problems with list view in the event calendar #691777

Andy
Inactive Moderator

Hi,

glad you could solve it! Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.

Best regards,
Andy

September 26, 2016 at 4:33 pm in reply to: Enfold Layout Builder is not loading #691776

Andy
Inactive Moderator

Hi,

I tested your iframe on my own installation and it works fine. So try to deactivate all your plugins to check which one could cause the issue.

Best regards,
Andy

September 26, 2016 at 4:30 pm in reply to: Fixed background not working on Mobile (iOS 9.3.5) #691775

Andy
Inactive Moderator

Hi,

this is what I see when using my code: http://i.imgur.com/iFwjvzY.png
which seems pretty fine to me. Just adjust the values as needed.

Best regards,
Andy

September 26, 2016 at 4:28 pm in reply to: Portfolio-entries #691771

Andy
Inactive Moderator

Hi,

you’re welcome. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.

Best regards,
Andy

September 26, 2016 at 4:27 pm in reply to: Sidebar Hintergrundfarbe ändern #691770

Andy
Inactive Moderator

Hey Austrianweb,

wir bräuchten einen präzisen Link, der zeigt wovon du redest. Zeig uns genau was du anders haben möchtest.

Gruß,
Andy

September 26, 2016 at 4:27 pm in reply to: Beitragsbild Single Post #691769

Andy
Inactive Moderator

Hi,

wir warten immer noch Login Daten von dir. Bitte hier als private Nachricht.

Gruß,
Andy

September 26, 2016 at 4:26 pm in reply to: Toggle-funktion #691768

Andy
Inactive Moderator

Hi,

alles klar. Wir lassen solange den Thread hier für dich offen.

Liebe Grüße,
Andy

September 26, 2016 at 4:25 pm in reply to: Masonry always show all categories #691767

Andy
Inactive Moderator

Hi,

I noticed that you are using a caching plugin. Would you mind opening your plugin’s settings page and temporarily deactivate the caching of your site? Then please try to clear your browser cache and hard refresh the site (Hold CTRL + SHIFT + RELOAD) to see if that solves the issue.

Also deactivate your cloudflare function.

Best regards,
Andy

September 26, 2016 at 2:38 pm in reply to: footer colors different on different pages…. #691701

Andy
Inactive Moderator

Hi,

I deleted all your files and replaced them with a fresh theme copy. Now both links seem to be fine to me. Can you confirm please?

Best regards,
Andy

September 26, 2016 at 2:34 pm in reply to: Portfolio Ordering #691698
Andy
Inactive Moderator
Hi,

1.) Use this code:
```
#top .avia-post-nav {
top: 94%;
}
```
2.) What do you mean? what exactly do you want to achieve? can you provide us an example please? about which post publish date are you talking about? I guess screenshots could help.

Best regards,
Andy
September 26, 2016 at 2:23 pm in reply to: Best full screen size resolution for full width easy slider #691686

Andy
Inactive Moderator

Hi,

alright. Let us know if you still need help with this or inform us if we can close this ticket here.

Best regards,
Andy

September 26, 2016 at 2:22 pm in reply to: Responsive issue – onepage menu #691684

Andy
Inactive Moderator

Hi,

this is happening because you are using a custom link like “#biostatistical” inside your WordPress menu. Remove it and redirect to a normal page instead and it should work fine.

Best regards,
Andy

September 26, 2016 at 2:18 pm in reply to: Losing the Advanced Layout Builder with Woo Commerce settings #691677

Andy
Inactive Moderator

Hi,

glad you could fix it. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.

Best regards,
Andy

September 26, 2016 at 2:17 pm in reply to: Testimonial grid you sorted – not good on iPad #691676
Andy
Inactive Moderator
Hi,

try to add this code:
```
@media only screen and (max-width: 1024px) and (min-width: 768px) { 
.avia-button.avia-size-medium {
padding: 12px 8px 10px;
}}
```
Best regards,
Andy
September 26, 2016 at 2:10 pm in reply to: Shopping cart list out of alignment on smartphone #691671
Andy
Inactive Moderator
Hi,

use this code for mobile to move it:
```
@media only screen and (max-width: 767px) {
.dropdown_widget.dropdown_widget_cart {
left: 10px;
}}
```
and adjust as needed.

Best regards,
Andy
September 26, 2016 at 2:06 pm in reply to: Icons html-Code #691665

Andy
Inactive Moderator

Hey Peter,

du kannst das hier tun: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/ und dann in den Shortcodes sehen welcher Code für welches Icon verwendet wird.

Gruß,
Andy

September 26, 2016 at 2:04 pm in reply to: Grid layout for images #691661

Andy
Inactive Moderator

Hi,

what about a link to your website? we can’t login without it …
Also send us a precise link showing the elements on your screenshots.

Best regards,
Andy

September 26, 2016 at 1:45 pm in reply to: Fixed background not working on Mobile (iOS 9.3.5) #691643

Andy
Inactive Moderator

Hi,

you did not use my code. Now I inserted it into your Quick CSS field and it seems to work. Can you confirm please?

Best regards,
Andy

September 26, 2016 at 1:41 pm in reply to: Remove rollover on Gallery thumbnails #691635

Andy
Inactive Moderator

Hi,

both links you’ve provided give me a “Nothing Found” error. Can you check please?

Best regards,
Andy
Author

Posts

Viewing 30 posts - 4,141 through 4,170 (of 17,336 total)

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