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Hi,
we can’t see the website’s content, cause of maintenance mode. Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
AndyHi,
where can we find the error? it seems to be gone. Could you fix it?
Best regards,
AndyHi,
seems you could fix it, as it seems to be fine now on tablet: http://i.imgur.com/vfwEziS.png
Best regards,
AndySeptember 30, 2016 at 4:02 pm in reply to: Slider & product image Issues after updating theme and wordpress #693863Hey perefalcon,
Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)Best regards,
AndyHi,
glad it’s working for you now. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndyHi,
can you provide us a precise links where we can see the images in question please?
Best regards,
AndyHi,
does this happen with a default WP theme as well? we recommend to work with Yoast SEO plugin for such a function. Don’t forget to clear browser cache and hard refresh a few times.
Best regards,
AndyHi,
1.) Not really easy to do it. I think you could use a plugin like Yoast SEO for it or any other plugin with custom breadcrumb function.
2.) Not sure what you mean. Can you provide us screenshots of the issue please? use imgur.com or drobpox.
Best regards,
AndyHi,
I get a 404 error message when trying to open the link you’ve provided.
We can’t help you for this kind of function, but you can use WordPress default template function for it:
https://codex.wordpress.org/TemplatesHope this helps!
Best regards,
AndyHi,
your link seems to work fine for me. So could you fix the issue? please paste any code via pastebin.com
Best regards,
AndySeptember 30, 2016 at 3:43 pm in reply to: Displaying full content of portfolio entries in Grid Layout #693838Hi,
what do you mean with FULL content of portfolio entries in a grid? can you show us an example please? a precise link showing the elements you’re talking about would still help.
Maybe there is a plugin out there with such a function.
Best regards,
AndySeptember 30, 2016 at 3:39 pm in reply to: Avia layout builder problem with displaying source code #693834Hi,
You can use a codeblock element and surround your code with
<pre></pre>
tags.
Best regards,
Andy-
This reply was modified 8 years, 10 months ago by
Andy.
Hi,
Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)Best regards,
AndyHi,
yes, should work as well. Try it and you’ll see :).
Best regards,
AndyHi,
well, we would need to deactivate iThemes security as well.
However, there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:
Best regards,
AndyHey pendulomix,
no entiendo exactamente lo que queres luchar. Nos puedes mandar algunas imagenes de pantallas ensenando el problema por favor? podrias usar imgur.com o dropbox.
Saludos,
AndyHi,
alright and thanks for this!
Best regards,
AndyHi,
alright, I think that’s a very good idea. We look forward to your new ticket.
Best regards,
AndyHi,
use this code:
img.mfp-img { height: 1600px; max-height: 1600px !important; }
Best regards,
AndyHi,
no that won’t be easily possible unfortunately.
Best regards,
AndyHi,
glad they could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndyHi,
the screenshots are about Promo Box Element and not about Button Element.
Please deactivate all plugins and check with a button element again.
Best regards,
AndySeptember 30, 2016 at 2:01 pm in reply to: Page or Post – Advanced Editor Hanging for New Admin – Always Busy\ #693737Hi,
glad you could solve it and thanks for sharing. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndyHi,
you can do this with this code:
h2.av-special-heading-tag { background: red; }
Best regards,
AndyHi,
du kannst sie hiermit wegmachen:
#header_main { border: none; }
Gruß,
AndyHi,
glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndySeptember 30, 2016 at 1:48 pm in reply to: NextGEN Film Pro showing great on desktop, not showing on mobile #693723Hi,
please make things simple and clear to us. Send us a summary of the essence instead.
Still we would like to see some screenshots showing the issue on mobile.
Best regards,
AndySeptember 30, 2016 at 1:46 pm in reply to: edit font size default elegant multi author blog layout #693720Hi,
just put this code into your Quick CSS field.
Best regards,
AndySeptember 30, 2016 at 1:45 pm in reply to: Color Section – 75% Browser Window Height w/ Image Background – Conent Delay #693718Hi,
glad you found a solution. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndyHi,
I checked your functions.php, but you did not add the code mentioned in: http://kriesi.at/documentation/enfold/inserting-breadcrumbs-as-shortcode/
Please follow all the steps and let us know when you’re done and still need help.
Best regards,
Andy -
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