Forum Replies Created
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November 1, 2016 at 1:16 pm in reply to: Avia layout builder problem with displaying source code #706687
Hi,
feel free to follow Kriesi via Email, Facebook, Twitter, etc. to get notified about new patches, fixes, update, etc.
Best regards,
AndyNovember 1, 2016 at 1:15 pm in reply to: How to display Post Excerpt when using Multi-Author Blog #706686Hi,
so this sounds that you could fix the issue, right?
Please let us know how we can help you with some other issues in a new ticket.
Best regards,
AndyHi,
no, it’s not working for me. This is what I see: http://imgur.com/a/9jHEo
So just a blank page with no content at all.Ask your host if they activated any blocks for specific countries for example.
Best regards,
AndyHey Jorge,
te pasa lo mismo con und tema estandar de WordPress?
Saludos,
AndyHi,
ich denke dafür musst du auf ein WordPress Plugin zurückgreifen. Gibt bestimmt einige mit solch einer Funktion da draußen :).
Gruß,
AndyHi,
Please update the theme to the latest version. That should fix any issues you are currently experiencing :)
To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)
If that does not help, feel free to reply here and we will take a closer look at the issue. In that case please also add your WordPress login credentials (in the “private data” field) so we can take a look at your admin area
Best regards,
AndyHi,
Please update the theme to the latest version. That should fix any issues you are currently experiencing :)
To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)
If that does not help, feel free to reply here and we will take a closer look at the issue. In that case please also add your WordPress login credentials (in the “private data” field) so we can take a look at your admin area
Best regards,
AndyHey Daniela,
if I use this code:
td { color: red; }
then it’s also working on mobile. So what exactly are you trying to achieve?
Best regards,
AndyHi,
I can see that you’re already using a background image on the link you’ve provided. So could you fix it already?
Would you mind posting us a screenshot/mockup of what you would like to achieve? You can upload the screenshot to imgur.com or dropbox and share the link here :)
By the way: Please update to Enfold v3.8.
Best regards,
AndyOctober 31, 2016 at 7:37 pm in reply to: Issues with the WPML plugin after updating to Enfold 3.8 #706435Hi,
excerpt function is a standard WordPress feature and not a theme one. Please check out this for example: http://www.wpbeginner.com/wp-themes/how-to-display-post-excerpts-in-wordpress-themes/
Best regards,
AndyHi,
this has nothing to do with FTP, nor with WordPress. Please search about htaccess login and when done then provide us the login details. Ask your hosting provider for help. We can’t help you with this, as it has nothing to do with the theme.
Best regards,
AndyHey npmorante,
please use different tickets for different questions, otherwise it gets confusing in our forum for us moderators and for people trying to search for help here in our forum.
1.) I have difficulties to understand you. What exactly do you want to do? can you provide us a precise link to your website please (where we can see the issue)?
Best regards,
AndyHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
AndyHi,
about which toggle are you talking about? screenshots would help. Do you mean text inside columns? if yes use this code:
td.column-1, td.column-2 { color: red; }
Best regards,
AndyHi,
does this issue happen with a default WordPress theme as well? please let us know about your results.
Best regards,
AndyOctober 31, 2016 at 6:58 pm in reply to: Megamenu column header title – how to link to a product category page? #706405Hi,
glad it’s working for you now. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndyHi,
check out this: http://kriesi.at/documentation/enfold/switching-to-mobile-menu-on-higher-resolutions/
Hope this will help you!
Best regards,
AndyHi,
can you provide us FTP details, so we can check it for you?
Best regards,
Andy@thejmandude
I can’t find any login link. Please post it here as well, in private content if you like.Best regards,
AndyHi,
can you provide us FTP access please? so we can check your lang folder?
Best regards,
AndyHi,
We would be glad to help you with this customization, but at the moment there is no easy way to do this by using a small custom code snippet, so I am afraid its out of the scope of our support.
But please feel free to request such feature at our feature request system: https://kriesi.at/support/enfold-feature-requests/
This system allows us to keep track of user suggestions and lets you vote on the feature you would like to see the most. I am afraid though there is no guarantee that a feature will get implemented. If that’s something you really need you can always try to hire a developer for the task :)
Best regards,
AndyHi,
does this issue happen with a default WordPress theme as well? please let us know about your results.
Also: What is WooCommerce support saying about this issue?
Best regards,
AndyHi,
I tried to edit page in question, but can’t, because neither standard WordPress editor nor ALB is loading. Can you check please?
Best regards,
AndyHi,
ich habe gerade auch deine zweite Seite gecheckt und bei mir werden die Bilder beim zweiten Durchlauf nicht verzerrt. Wir können wirklich kaum was machen, wenn wir den Fehler bei uns nicht reproduzieren können.
Hört sich für mich alles immer noch nach einem Cache Problem an.
Gruß,
AndyOctober 31, 2016 at 3:35 pm in reply to: How to display Post Excerpt when using Multi-Author Blog #706233Hi,
I checked your website and “Read more” button is working fine for me. So could you fix it already?
For your second questions check out this: https://kriesi.at/support/topic/redirect-author-picture-link-to-another-page/
Please use different tickets for different questions in the future.
Best regards,
AndyHi,
as Ismael already mentioned: we need a precise link and screenshots showing the issue. The links you’ve provided to us are not working, so please check and get back to us when we can access them.
Best regards,
AndyOctober 31, 2016 at 3:18 pm in reply to: Bei Aktivierung von Woocommerce probleme mit Enfold #706214Hi,
kannst du bitte Screenshots von dem Problem einfügen? ich kann nämlich nichts verdächtiges erkennen. Bitte nutze imgur.com oder Dropbox.
Gruß,
AndyHi,
glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndyOctober 31, 2016 at 3:16 pm in reply to: Overview Portfolio-Page without Sidebar an order of menu #706208Hi,
glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndyHi,
sorry für die späte Antwort. Wir empfehlen mit einem SEO Plugin wie das von Yoast zu arbeiten. Dort kannst du solche und weitere Eintellungen vornehmen. Hoffentlich hilft dir das weiter.
Gruß,
Andy -
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