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Hi,
so is this fixed for now? Let us know if we can close this thread or if you still need help from us.
For new questions/issues feel free to open a new ticket.Best regards,
AndyHi,
you need to play with different media queries. Refer to this page for more information about it: https://css-tricks.com/snippets/css/media-queries-for-standard-devices/
Hope this helps.
Best regards,
AndyHi,
unfortunately we can’t provide support for 3rd party plugins, as written our support policy. So what is plugin’s author saying about this issue?
Best regards,
AndyHi,
you don’t need to, but we definetely recommend to use a child theme. It doesn’t really matter where you put it inside your functions.php. Check out: kriesi.at/documentation/enfold/using-a-child-theme/
Best regards,
AndyNovember 18, 2016 at 1:22 pm in reply to: Is there any way to make the background image in a Color Section responsive? #713971@Guenni007
Thanks as always for sharing your solutions with us.Best regards,
AndyHi,
the same code should work on your new site. Make sure you’re not using any caching. Clear browser cache and hard refresh a few times. Send us admin access if it’s still not working for you.
Best regards,
AndyHi,
unfortunately n element can not have multiple IDs, so I guess you need to work with Color Section elements.
Best regards,
AndyHi,
glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndyNovember 18, 2016 at 1:12 pm in reply to: Menu, secondary menu, social icons and logo; Responsive resizing and aligning #713965Hi,
use this code:
@media only screen and (max-width: 768px) { #header_meta .container { background-color: white !important; } #header_meta .social_bookmarks li a { color: black !important; }}
Make sure it doesn’t conflict with any other code you’re already using.
Best regards,
Andyso you’re talking about anchor links. Please follow these instructions here: http://kriesi.at/documentation/enfold/add-anchors-to-your-page-for-single-page-navigation/
However, it gets more and more consugin here and maybe it’s a good idea to open a new ticket, where you explain your problem clearly to us.
@Dewdan
Please open your own ticket, as this thread is already quite confusing.Best regards,
AndyHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
AndyHi,
I’ve never heard about this issue before.
There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:Best regards,
AndyHi,
you need to deactivate either Enfold’s lightbox or your plugin’s lightbox. Otherwise this error will occur.
However, of course you could also hire a freelance developer for this job: http://kriesi.at/contact/customization
Best regards,
AndyNovember 18, 2016 at 12:52 pm in reply to: Mailchimp newsletter form is not working anymore after Enfold theme update #713955Hi,
glad it worked.
Again: it should be done inside your Mailchimp account. However, you could also try to hide it via CSS, using this code inside Quick CSS field:
p#element_avia_2_2 { display: none; }
Best regards,
AndyHi,
I checked again your easy slider in question and it seems to work fine now. Could you fix the issue?
Best regards,
AndyNovember 18, 2016 at 12:46 pm in reply to: Sidebar on author's EMPTY archive shows wrong contents #713951Hi,
edit your page in question and scroll down, while looking on the right side for “Layout->Sidebar Settings” and choose “No sidebar”.
Best regards,
AndyHi,
1.) You’ve provided us a normal user account, but to be able to help we need admin access. Let us know when you’re ready.
Best regards,
AndyNovember 18, 2016 at 12:42 pm in reply to: Size of navigation controls for Content Slider component #713948Hi,
not sure what you want to achieve. You talk about a text element which you want to align, but show us arrows in your screenshot. Would you mind posting us a screenshot/mockup of what you would like to achieve?
Best regards,
AndyHi,
it works fine for me. Please clear browser cache and hard refresh a few times. Check on another computer as well. Play with different values in my code, until you find what fits best for you.
Best regards,
AndyNovember 18, 2016 at 12:36 pm in reply to: How to include the searchbox in the mobile menu ? #713945Hi,
please follow this thread for search icon on mobile: https://kriesi.at/support/topic/search-button-on-mobile/#post-431521
Best regards,
AndyNovember 18, 2016 at 12:32 pm in reply to: On iPhone: EVENT info (left side of page) not viewable #713942Hi,
use this code inside Quick CSS field:
.html_header_top.html_header_sticky #top #wrap_all #main { padding-top: 0px; margin-top: -100px; }
Adjust margin-top value as needed.
Best regards,
AndyHey kotlus,
there is no shortcode for it. You need to import it via backend. It will replace your existing page.
Best regards,
AndyHi,
alright, so hopefully WP Rocket support can help you.
Let us know if we you have issues/questions related to our themes.
Best regards,
AndyNovember 16, 2016 at 5:40 pm in reply to: Problem mit Bildern, dem Vollbild-Slider, den Kunden-Empfehlungen und Partner/Lo #713090Hi,
alles klar, ich lasse den Thread offen für dich.
Gruß,
AndyHi,
glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
AndyHi,
try to add an !important into Ismael’s code:
-webkit-animation: spin 1s ease-in-out infinite !important; -moz-animation: spin 1s ease-in-out infinite !important; -o-animation: spin 1s ease-in-out infinite !important; animation: spin 1s ease-in-out infinite !importan;
Best regards,
AndyHey rwelker,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
AndyHey jazzysasken,
dies ist eine Standard Funktion von WordPress, daher funktioniert es in Enfold wie in allen anderen WP Themes auch: https://make.wordpress.org/support/user-manual/content/media/adding-media-to-your-pages-and-posts/adding-files-for-download/
Gruß,
AndyHey L-mobileGroup,
you can change it’s width on iPad screen size using this code inside Quick CSS field:
@media only screen and (max-width: 989px) and (min-width: 768px) { #gridrowservicewebcast { width: 725px; }}
Adjust media queries and width value as needed.
Best regards,
AndyHi,
not really, as we are working on the web here. However, try to google about it. At least it’s nothing the theme can do for you.
Best regards,
Andy -
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