Forum Replies Created

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • in reply to: problem update 4.5 failed #1027161

    Yes, it helped.
    All good now!

    I really hope this was a one time thing though…

    Thanks

    in reply to: problem update 4.5 failed #1026711

    In fact the new api key didn’t work also in the main theme :(
    I rechecked now and reintroduced it in incognito mode but the following message appears:
    Last time we checked the token we were not able to connected to Envato:

    Purchases could not be accessed
    Username could not be accessed (needed for your information only)
    E-Mail could not be accessed (needed for your information only)
    Following errors occured:

    Purchases: Errorcode 403 returned by Envato: Forbidden
    username Errorcode 403 returned by Envato: Forbidden
    email Errorcode 403 returned by Envato: Forbidden
    Purchases: A problem occured accessing your purchases. Unable to check for updates.

    Maybe I need to revoke the older keys from Envato? To have only one active?!

    in reply to: problem update 4.5 failed #1026703

    Ok. Did that and seems that the new key is registered in the Enfold theme.
    Now, I reactivated the Child theme but this one seems to still have the old api key. The message I see in the Child is: “No Updates available. You are running the latest version! (4.5)” but then there is a warning “Attention: The old Envato API is deprecated and will be shut down soon. In order to be able to use automated theme updates please generate a new valid API token and enter it above. Your themeforest username and your old API key will then be removed from your installation since they are no longer required.”
    Should I reenter the same key I generated and used in the Enfold theme?

    in reply to: problem update 4.5 failed #1026695

    Hi!

    I installed the new theme as described by Mike and it worked.
    Now, how does this impact my Enfold Child theme which I previously used? Please note that in this moment, I just installed the new Enfold theme without activating it because i’m afraid I will get into all sorts of problems like described in this thread.
    Also, after installing, and after I get it activated (also after I understand how to manage the Enfold Child theme in this scenario), do I have to generate a new API key from the themeforest platform? And to introduce it again the the tab allocated for it..?

    Thanks,
    Andreea

Viewing 4 posts - 1 through 4 (of 4 total)