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  • in reply to: Backup and Update – thank you #1484785

    Hi Rikard,

    Thank you so much, you were right – I logged into ThemeForest with the wrong credentials :-)

    in reply to: Backup and Update – thank you #1484760

    Hello Mike,
    thank you for your kind reply. I have never installed a new update of Enfold before and unfortunately, I’m still using the old version 5.2.1.
    On the theme-forest-website, under the “Downloads” tab in my account, I see the message: “You haven’t bought anything yet. Discover the most popular items available or browse our hottest new items.”
    I have already purchased two Enfold licenses but don’t know how to update them.

    I kindly ask for your support and information on how long I can continue to use this great support service from you. As an absolute beginner, I truly appreciate your help.

    Best regards

    Andrea

    in reply to: Button Place #1484652

    Hi Rikard,

    sorry i’m very late for answering your Question.
    here is a photo of my page on an Android phone – unfortunately, everything is misaligned. On Apple phones, tablets, and desktops, everything works perfectly.”

    https://www.andrea-krause.de/wp-content/uploads/2025/05/Android.jpeg

    thank you for your help and
    Best regards,

    Andrea

    in reply to: Button Place #1477502

    426 / 5.000
    Hello Rikard,

    sorry, a bit late – thanks for your answer.

    I had already tried your suggestion. It looks very good on iPhones; but unfortunately on Android phones I saw this distorted image.

    Everything is great on the desktop and on the iPad; I also adjusted the tab for the different devices.

    Do you perhaps have another idea for me??

    Thanks for your effort and kind regards

    Andrea

    in reply to: Button Place #1475142

    Hallo,

    i have seen in Phone size the footer image not in the middle too….

    best regards und thank you for your answer

    A. Krause

    in reply to: Probleme mit dem Support #1473787

    Hello,

    I purchased a second license on November 29, 2024, for my second domain, but unfortunately, I can no longer remember how to create a “Child Theme.” Could you please assist me with how to do this or let me know where I can find instructions in German?

    Thank you very much and best regards,
    A. Krause

Viewing 6 posts - 1 through 6 (of 6 total)