I’ve just retried that and upgraded to 7.3 then followed the advice here: https://bakemywp.com/update-wordpress-php-7-3-500-internal-server-error/ and the site now works on 7.3.

However the enfold admin error is still the same regardless :(

Hi Victoria,

The username is slightly different to what I supplied don’t know if that would make a difference to the access.

This is the contents of the htaccess

# BEGIN WordPress
# The directives (lines) between BEGIN WordPress and END WordPress are
# dynamically generated, and should only be modified via WordPress filters.
# Any changes to the directives between these markers will be overwritten.
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ – [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>

# END WordPress

# Options -Indexes

Sorry Yigit, I didn’t realise it had added a different directory on. I’ve recreated the user, I think that should now take you to the right directory?

Hi Yigit,

Thank you for the response and your help so far. I’ve added ftp details before, please let me know if they are not correct as I’ve not had to provide access via FTP before.

• This reply was modified 6 years ago by amy_kate.