Forum Replies Created
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Thank you Guenni007, that is exactly what I was looking for.
August 6, 2018 at 10:54 pm in reply to: Google Search: No information is available for this page #994131You can close it – problem solved. Thanks again!
August 6, 2018 at 3:35 am in reply to: Google Search: No information is available for this page #993780Hi Rikard, I’ve just checked again and the description has been updated, so problem solved. Thank you for your help!
August 4, 2018 at 3:12 am in reply to: Google Search: No information is available for this page #993394Thanks Rikard. There is no change yet in the Google search results but i have done both things that Peter suggested and I imagine it could take up to a week or two for Google to crawl my site again to get a description. I will make sure to post back on this topic when the description appears, or if I need further support. Thank you both for the prompt support!
August 2, 2018 at 3:47 pm in reply to: Google Search: No information is available for this page #992912I’ve made sure “Discourage search engines from indexing this site” and will try the SEO plugin.
Thank you!
AlyssaJune 13, 2018 at 5:45 pm in reply to: Website down: an error occurred while processing this directive #972406Hi Rikard, I tried using a different browser (Safari) and it works fine, thank you!
June 12, 2018 at 8:38 pm in reply to: Website down: an error occurred while processing this directive #971820Hello Victoria,
Yes it seems to be working now, although there are some small issues. One is the widgets section of the dashboard. I am unable to edit or use any of the widgets or expand the footer/sidebar etc widget areas. I checked with my host and they said this is likely something I need to address with theme support. Would you be able to take a look?
Thank you!
June 11, 2018 at 4:14 pm in reply to: Website down: an error occurred while processing this directive #971271Thank you for getting back to me so quickly, Victoria. From what I understood from Bluehost support, if I reactivate the Enfold theme I will get the same error as before (“an error occurred while processing this directive”) and will no longer be able to access the backend of my website. Should I try anyway?
Also, I checked on my Bluehost cPanel and I am using PHP 5.6. I understood the Bluehost support tried to update to PHP 7.0 but it was not working and they said it had something to do with Enfold. Which version of PHP should I be running?
Thank you so much.
Hello again, I’ve just cleared my browsing data/cookies/etc on Chrome and problem is solved. Thank you!
Hi Rikard, no I haven’t been able to get it working in Chrome, although it works in Safari. In Chrome I am getting the same problem for any page or post I try to edit. Any idea what I can do?
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