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Viewing 6 posts - 1 through 6 (of 6 total)
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  • November 19, 2024 at 4:37 pm in reply to: Advanced Layout Editor not loading and scrollable #1471665
    aleo0716

    Hi Rikard,

    I tested the proposed solution on my instance and enabled the Classic Editor in the theme options. Whether LayerSlider is enabled, disabled, or completely removed along with its related files, the Advanced Layout Editor works correctly.

    Best regards,
    Alessandro

    November 19, 2024 at 1:07 pm in reply to: Advanced Layout Editor not loading and scrollable #1471644
    aleo0716

    Hi Rikard,

    I’ve conducted further tests and noticed the following:

    • When I enable LayerSlider and clear the cache, the Advanced Layout Editor works correctly again.
    • However, if I deactivate LayerSlider or deactivate it and remove the related files (since I don’t use it and have no intention of keeping it on the hosting space), the issue reappears as it was before.

    Best regards,
    Alessandro

    • This reply was modified 2 days, 4 hours ago by aleo0716.
    • This reply was modified 2 days, 3 hours ago by aleo0716.
    November 19, 2024 at 12:43 pm in reply to: Advanced Layout Editor not loading and scrollable #1471641
    aleo0716

    Hi Rikard,

    I attempted the following steps to troubleshoot the issue:

    • Activated the default WordPress theme.
    • Deleted the Enfold theme (after backing up the settings).
    • Uploaded a fresh copy of the Enfold theme.

    Unfortunately, the issue persists both with and without my customizations applied.

    Looking forward to your guidance.

    Best regards,
    Alessandro

    November 18, 2024 at 3:45 pm in reply to: Advanced Layout Editor not loading and scrollable #1471582
    aleo0716

    It’s a pleasure Rikard.

    I deactivated all plugins one at a time, but unfortunately, the issue remains unchanged.

    The problem persists despite these efforts.

    Best regards,
    Alessandro

    November 18, 2024 at 2:30 pm in reply to: I can’t see the layout builder? #1471575
    aleo0716

    Thank you Rikard, I procedeed with the opening of a new topic.

    P.S. I’m encountering the same problem in all the websites with Enfold that I manage.

    Best regards,
    Alessandro

    November 18, 2024 at 12:00 pm in reply to: I can’t see the layout builder? #1471558
    aleo0716

    Hi,
    I’m encountering some troubles with the Advanced Layout Editor too and in my situation the editing page isn’t loaded correctly and it isn’t fully scrollable and I can’t edit my content.
    I attach a short video to explain better the situation.

    P.S. I’m using the latest version of the theme (6.0.6) and of WordPress (6.7)

    Thanks in advance

    Alessandro

    • This reply was modified 3 days, 5 hours ago by aleo0716.
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Viewing 6 posts - 1 through 6 (of 6 total)