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sounds all good, I appreciate that, would you please confirm what is the easiest way to contact you and ask for similar things or smaller issues like how to change a color in a particular area or things like that? you gave me a link initially? is that the best one? and why it is like in public and not support tickets?
thanks a lot for your clarification and I apologize for misunderstanding, to me they were very similar and I did not read all.
do you think this is a like a mistake or may be somebody inserted that code for hacking? any info would help us to protect ourselves
thanks againpasting you the post he said
Jordan Shannon
Moderator
Hi,The original code should work, but it seems that the quick css is not applying. Please try applying to this directly to the wp-content/uploads/dynamic_avia/enfold.css file:
#top .all_colors strong {
background-color: none!important;
}
Best regards,
Jordan Shannoni understand what you are saying but did you read the thread, the code was given by your people and they asked me to add that code? aren’t you seeing that line ? please look at the thread and you see it. Sorry to take this in detail but I like to know who did that silly mistake if it was a mistake?
please read the thread!!! I gave you the link. I am pasting it again here and in private
it was :jordan Shannon”they advised me to add that code and then problems would be fixed, i think i asked them i can not do it and they said they would do it, or probably one of my team members did it.
My concern is , the code was given by your team to be added to fix our problem and why this code was given? i think my questions is very clearI checked the website and now it is good, I really appreciate helping me as it changed my mind. I read so much of good reviews and the fact you are number 3 on the ranking I bought your theme but the support turned out to be disaster unless you came into the picture, if you have any comments i like to learn and make sure I have a good mind about your theme
thanksdid you see the thread.
I also have a small problem now, I can not see the menu link on the home page but it is clickable in that area, i think color is white so we can not see it, can you please advise how I can change it?hi there, thanks , it is working now !! but please note this was advised by your team in response to another issue we had, why they advised this? i could not do it and i asked your team to add that code, can you check who did this mistake? it is very bad
check this thread and you can see what happened and why they did this. I spent almost two days with my server company blaming them and my developers for this !!!ok I am posting them for you, I did not know where to post, please have a look urgently for me thanks
Hi,
Thanks for your continuous support.
It’s getting now very technical that I would be needing to ask my superior to look into this. I am expecting it’s gonna be very simple. Do you think it’s the only way?
I hope you are getting the problem we’re facing. We are running an Ad now and the website doesn’t look great with the orange lines and colors appearing everywhere which we don’t have really any idea at all where they’re coming from and we are really disappointed.Please help.
Regards,
JoyceHi, please refer to the below
Shrink Board
User Name: sscys
Password: P#O9%Y#2$$
Website: http://www.shrinkboard.com/wp-adminHope you can solve the problem. Thanks
Have you seen the orange color appearing near the logo?
We don’t like that as we think there should be nothing there
Please helpThanks
Thanks! Here is the link http://joyce3000.imgur.com/all/
Let me know how you can help
Hi, it’s a phone screenshot not in the computer
Because the design error we’re experiencing is when we view it thru phonePlease help
There is a color orange appearing on the website when viewed on the phone
It’s appearing on the welcome page
I like to attach a screenshot of it so you will see what I am referring to
However please check http://www.shrinkboard.com
We don’t know how to fix thisPlease help
