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  • September 8, 2013 at 11:07 am in reply to: Enfold Contact Form does not work #139914
    ahauber

    Dear Devin,

    I went to https:/vimeo.com/channels/aviathemes/67209750

    and the video is very clear but I guess thinks have changed lately, or I have a wrong account configuration, because I cannot dowload any Updated Theme , cause mi account appears to 0,00, and when I go yo Downloads I check ThemeFores but appears to 0 downloads. No Enfoldtheme appears.

    I’m very sorry to disturb you so many, but I’m lost and I d’ont know what to do. Please help me. Many tanks and best regards, Adolfo

    I enclosed you my License Certificate

    ……

    LICENSE CERTIFICATE : Envato Marketplace Item

    ==============================================

    This document certifies the purchase of:

    ONE REGULAR LICENSE

    as defined in the standard terms and conditions on the Envato Marketplaces.

    Licensor’s Author Username: Kriesi

    Licensee: Adolfo Lucio Hauber Torres

    For the item:

    Enfold – Responsive Multi-Purpose Theme

    http://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990

    Item ID: 4519990

    Item Purchase Code: [removed]

    Purchase Date: 2013-09-03 08:32:31 UTC

    For any queries related to this document or license please contact Envato Support via http://support.envato.com/index.php?/Live/Tickets/Submit

    Envato Pty. Ltd. (ABN 11 119 159 741)

    PO Box 21177, Little Lonsdale Street, VIC 8011, Australia

    ==== THIS IS NOT A TAX RECEIPT OR INVOICE ====

    September 7, 2013 at 6:00 pm in reply to: Enfold Contact Form does not work #139912
    ahauber

    Dear Devin,

    I have tried right now with the plugin Contact Form 7 and when a click the bottom “Send” I get the message – Failed to send your message. Please try later or contact the administrator by another method –

    The second plugin called WP Mail SMTP shows a message – http://wordpress.org/plugins/wp-mail-smtp/ – that say “This plugin hasn’t been updated in over 2 years. It may no longer be maintained or supported and may have compatibility issues when used with more recent versions of WordPress – so I don’t know what to do.

    I have asked you in my previous mail that I want to know how to update the Enfold Theme to the latest Version 2.1, but I don’t know how to proceed.

    Perhaps if I update the theme, the problem will be resolved. What do you think?

    Many thanks for the help and best regards, Adolfo

    September 7, 2013 at 5:18 pm in reply to: Enfold Contact Form does not work #139911
    ahauber

    Dear Devin,

    I have been using right now the email address (Email address hidden if logged out) and my company host is BlueHost.com, but the Contact Form still doesn’t work.

    I will try this weekend using the plugins Contact Form7 or Wp-mail-smtp or I will talk to my server BlueHost.com as you told me. I will inform you about my inquiries,…

    Another question. The Enfold version I bought is “2013 August 21 – Version 2.0.1” but I read there is an Update: “Version 2.1 is Out Now” but my Dashboard don’t reflect there is a new version available to download and update automatically. Does Enfold not update automatically the news updates?

    This is a silly question, but how can I do to download the newest versions and make a re-installation?

    Many thanks for the help, Adolfo

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