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Unfortunately this occurs from day one on any fo the sites I create with Enfold, but I kind of got used to it now….(even though I’d like to view the field labels too in the messages I get).
Hey Ismael,
I really don’t know what to do with this…nothing works. While your code worked in making labels white, the forms still revert back to their standard default settings everytime I touch the page to do anything with it.
It is very frustrating, because I lose my autoresponder message everytime and so is with the header, and all other fields.Hopefully you, or @Kriesi will find what’s causing this issue and guide me to the solution…
Thank you for your help. I really don’t know how to get out of this.
Antonio
PS: Besides I keep writing this, but it goes unheard…I think there is something not working properly with this forum, since some kind of issue I think I recall occurring with the platform a few months ago: I do not get any notification of new replies anymore AND what’s worst is that whenever I type in a reply in a thread like this one and hit ‘send’, I get a blank page, not the refreshed page with the updated thread. If I refresh in the browser it warns me if I want to leave the page before it’s saved. I do and I get the actual refreshed page with an error message saying ‘oops it seems like you are publishing the same reply’ or something similar. Are you aware of that? I guess I’m not the only one experiencing this, also because meanwhile I reformatted all my compuers, started from scratch and it still gives the same issue. Not occurring on other support forums.
PPS: This problem doesn’t seem to occur if I ‘edit’ the reply, like in this case. I hit send and it works like it should.
Thank you Yigit,
I created a new page and copied content in there, as the other tips you gave didn’t solve the issue. I solved it this way though, so you can close the request.
Thank you so much.
Antonio
Hi Ismael,
Thank you for your clarification. I did as you suggested, but it seems that the code only changes the form header to white and not the form labels, which keep being grey.
Have a look here:
http://casateulada.vacationrentalsecrets.com/calendar-rates/I removed the inline css from the first two labels and as a rsult they are grey, whereas the others still have the inline css and are white. I’m trying your solutions on the test site before I apply them to the live one.
Thank you for your further support.
Antonio
Thank you all so much! @guenni007 and @Yigit! Works fine :)
Antonio
Problem solved, thanks! :)
The other problem about the forms mentioned here (https://kriesi.at/support/topic/problem-with-forms/) is still in place though.Antonio
Hi Elliot,
I’m sorry but there must be something wrong.
I added the line you gave me to the custom CSS and while I do get the header to be white all the label names are grey, whereas they should all be white. I removed the inline CSS i had on labels yet they are all grey.Also, the default ‘Send us mail’ title gets displayed once again and the customized autoresponder message is deleted, like I mentioned before. I can re-insert them manually one by one every time, save, update and get the page to display the proper fields and message, BUT if I later on need to make any change whatsoever on the page and work on it again, then update it…The forms go back to their default!
So there is definitely something wrong and I can’t seem to get over this issue that is going on for months now. Maybe you can see whether Kriesi or someone from tech support has a clue?
I would really appreciate. Thank you.
Problem solved guys, Thanks!!!
I updated like you said (actually version 3.0.8. so probably brand new!), cleared cache and now it’s working correctly.
Thanks.
PS: Is there a way to correct the javascript errors you got? I don0t know anything about it and would really like to have that solved, because I think that’s also causing some issues.
Thanks.
Antonio
Hi Elliott,
thanks for replying. Can you try again and if I’m in can you take over? I’m always inside the site by default, also when I’m not currently working on it, so please feel free to replicate the steps I told you earlier to see the page behavior.
As for what you mentioned above here, I’m not a coder, so unfortunately I don’t really know which is the correct way. Can I ask to explain better what you mean when you say: “Instead of inserting spans and using inline CSS drag a codeblock element to your page and add this inside.” I see what you mean in the first part of the sentence, but where would I drag the codeblock and how does that work with the form?
Also, I read in the code you added: “color: red !important;” does it mean there is something red somewhere? I want the fonts in the form to be white like you see in the final example.Thank you so much for your help.
Antonio
Hi Elliott,
Thanks for checking that out. Unfortunately, this is still occurring, as I just tried again from a different computer and the same issue happened.
Please try do the same change I just did:
1) open up this page in the front end: https://casateulada.com/calendar-rates/ Scroll down until you see the form and you’ll see the heading of the form saying ‘How Can We Help You?” in white. If you want fill in the form to receive a test of the autoresponder too.
2) open up the same page in the back end and simply go to the ‘extract’ window underneath the elements. Just add whatever, a dot, a comma or a number at the end of the extract description, then hit save and update the page.
3) now refresh the https://casateulada.com/calendar-rates/ page and tell me what you see when you scroll down. You should she that the form now has the header gone back to a default black ‘Send us Mail’ and all previously defined content (including the autoresponder message) has gone.
This happens on whatever computer I’m at so I suppose it’s some conflict inside the site.
I look forward to hearing your update on this as I’ve gone crazy for months trying to understand what’s going on.
Thanks,
Antonio
Thanks Josue!
It worked….and it’s so weird, because it used to be correct and display the avatar until before I installed that plugin. Same behavior happened in 3 other sites after installing that plugin. In this specific case it seems like something happened with the email address related to the Gravatar, in the other two cases it magically reappeared without me doing anything.
:0
Antonio
Hey Josue!
Thank you for your reply. Unfortunately, there is definitely something wrong since I installed the plugin.
The author of the 41 Posts you sent me the screenshot DOES have indeed the Gravatar image, but that image is not being pulled up anymore since I installed the plugin. I checked my Gravatar account to find confirmation of what I say. I tried changing image yet nothing, doesn’t work.
And what’s worse is the fact that if I deactivate the plugin, the situation is not restored for the remaining original posts that belong to the blog and are not pulled in from G+. The Author image now doesn’t show anymore anywhere in the blog.
How could I fix that?Hi Elliott,
it’s been working fine until i installed the above mentioned plugin. my email addresses are all registered with Gravatar and they used to display the image correctly until I installed Social Media 2 WordPress for Google+
Antonio
I did, but it’s not unfortunately working.
Having the same issue on two other sites that like this one are using a plugin called Social Media 2 WordPress for Google+I tried deactivating the plugin, deleting it, but it doesn’t restore the functionality. Hopefully there is a way to revert or retrieve/fix the issue.
Thank you so much!
Antonio
PS: there is probably something wrong. When I write a comment here now and click on Submit, I get a blank page, not refreshing the forum now.
I then reload the page and see that the answer was published there, but still get the same here in the comment box, as if I was to write it again.Hope it’s nothing too bad and everything works fine soon.
Regards,
Antonio
Hi Ismael,
Yes, I did, but I don’t get any notification anymore…so I have to remember to check the support forum every now and then to see if you replied or not…
Antonio
Thanks Ismael! Much appreciated.
Antonio
PS: Curiously, I’m no longer receiving notifcations on replies from this forum, don’t know why…
Hey Ismael,
Yes I did and it used to show the author image seamlessly until the latest update. I notice that this is happening only on this site of mine and the plugins are the same ones I have on other sites that are working fine.
Could it maybe be something that would need the regenerate thumbnails plugin to solve the issue?
Antonio
Hi Ismael,
Curiously enough I just changed the original YouTube link given in the embed (which was just http://) with the one I saw in the YouTube address bar, which carried the https:// and when loading again the site the error seems to have gone.
I gave up taking the link from my AS3 bucket for the moment, because if the YouTube appears to be working fine I may not have to change such link with my own link on AS3.
I don’t consider the issue solved yet, because I have a feeling that it should be better to add the AS3 link, but so far so good…
There are other little issues I need to solve with regards to speed optimization for a faster loading site, so once I’m done translating the site I will probably get back to this one if it improves the rendering.
Thank you. I think you guys are terrific and I’m so glad I stick to Enfold for every site I make.
I keep recommending Enfold to lots of fellows and I know that quite a few end up buying it. Why shouldn’t they in the end? You guys are awesome!
Antonio
