Viewing 13 posts - 1 through 13 (of 13 total)
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  • #998212

    Hi,

    Im using the Events Calendar Pro Plugin for events and using Enfold.

    I cant get the maps to work with my API. When I turn the theme to use the 2017 the maps works with no errors but when using your theme I get an error.

    #998307

    Hey acscreativenew,

    I checked your site but I do not see any API key in Enfold theme options > Google Services.

    Please add a working API key and let us know if you still have any issue so we can take a closer look at this issue.

    Best regards,
    Vinay

    #998531

    Hi,

    So I have the API loaded in the setting for Events Calendar Pro I have tried both ways tho, Just in the enfold settings and just in the settings for Events Calendar Pro and non seem to work. Again when I use the 2017 theme it works just fine.

    Thanks

    #998713

    Hi,

    Again I did not see any API key in the API key field.
    Please enter a valid API key in Enfold theme options > Google Services and the maps should work for you :)

    Best regards,
    Vinay

    #998742

    ok, I have the API where you told me to put it. Now a map does not show up at all where before it would show the map but tell me it was for dev.

    #998952

    Hi acscreativenew,

    Can you please share the API key in private. Did you enable billing with Google?

    Best regards,
    Victoria

    #999006

    Billing is hooked up

    #999068

    Hi acscreativenew,

    Can you check the address again on the page?

    Best regards,
    Victoria

    #999115

    Address is fine.

    So just to be clear here is a better breakdown of my issue.

    Im using the Events Calendar Pro plugin. This plugin lets you put a map on the Events page. You can see that link i have posted in the private section.

    This Event has a map that should load and the address is imputed just fine. If you want to look at the address you can go to Events > Venues > The Ritz-Carlton, Tyson’s Corner

    The Enfold theme and the Events Calendar Pro plugin both offer a spot to load a Google Maps API

    Events > Settings > APIs

    If I have just the API loaded in just the Enfold settings no map shows up at all. If i have the API loaded in just the Events settings a map shows up but its grayed out and has a developer warning. If I have the API loaded in both the Enfold settings and the Events settings I get the same thing. A map with the developer warning. If I activate the default 2017 theme and look at the same page above the map works just fine with no errors just as it should work. This makes me think it might be a theme issue that I can not find.

    Hope this helps out and I have double checked all the google settings. All the APIs are active and linked to a billing account and as stated the API works just fine with the default 2017 theme activated.

    You have full admin access to the site, feel free to change the theme over to the 2017 and take a look.

    Thanks
    -Dan

    #1000885

    Any update on this?

    Thanks
    -Dan

    #1001861

    Hi,

    Thank you for using Enfold.

    I checked the problem on my install with the latest version of Events Calender and Events Calender Pro.

    It works fine on my side (you need to enter the Google API key seperatly in settings of Events plugin).

    And as much as I can see it seems to work on your site also now – using the link above shows the map – see private content.

    Best regards,
    Günter

    #1002726

    I got this figured out. It was some code i used in the functions file to remove query strings that was causing the issue.

    Thanks for the help.

    #1002971

    Hi,

    Great, glad you found the problem and thanks for letting us know. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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