OptinMonster Popup

Hi Jordan,

Thanks for replying so fast.
I have tried disabling plugins related to anything visual with interaction, yet it still doesn’t work.
The only change that has happened in my website lately is that I updated to the latest version of Enfold.

Previous to that, the plugin worked just fine.

Edit: This is the information that appears in the console at the beginning. There are a ton more of those:
Uncaught (in promise) TypeError: o.object.getAll is not a function
at track (api.min.js:2)
at api.min.js:2
at Object.r [as each] (api.min.js:2)
at thirdParty (api.min.js:2)
at track (api.min.js:2)
at t.impression (api.min.js:2)
at t.afterShow (api.min.js:2)
at api.min.js:2

Could this be related to minifying CSS and Javascript?

• This reply was modified 6 years, 3 months ago by hobeja7.

Hi Rikard,

Thanks for replying. I forgot to write that I did disable minification for CSS and Javascript and it still doesn’t work.
I also disabled all major plugins.
The errors in the console remain.

Thanks Victoria,

I have replied in private section a specific question regarding the activated optin.
The popup type of Optin is the one that’s not working. Other types work fine.

Update: This seems to happen with Google Chrome.
In Firefox the buttons work.

What I do to see the errors is to open the Google Chrome developer tools (F12 in windows) and go to the Console Tab. That will give specific information. The optin loads after 20 seconds in the website.

Thanks.

• This reply was modified 6 years, 3 months ago by hobeja7.

I apologize. I just tried this using a different computer and it works. It just doesn’t work in the one I use for work.
I guess I’ll have to find out what’s wrong with mine.

Thanks for all your help Victoria :)