Viewing 10 posts - 1 through 10 (of 10 total)
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  • August 14, 2018 at 9:35 am #997013
    soniavoice

    Hi, I have a problem with promo box in article page. If I insert inside it a contact form code it includes inside all elements until the end of the page (share buttons also).
    This is the code I used:
    [av_promobox button='no' label='Cliccami' link='manually,http://' link_target='' color='theme-color' custom_bg='#444444' custom_font='#ffffff' size='large' label_display='' icon_select='no' icon='ue800' font='entypo-fontello' box_color='custom' box_custom_font='#848484' box_custom_bg='#ffffff' box_custom_border='#4ecac2' av_uid='av-2gsogh' admin_preview_bg='']
    [contact-form-7 id=”4283″ title=”Prenotazione Quad”]
    [/av_promobox]

    I have problem only with contact form line. If I insert normal text the issue disappears.
    This is the page:

    Escursione in quad

    Thanks

    August 14, 2018 at 6:28 pm #997211
    Victoria

    Hey soniavoice,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    August 15, 2018 at 10:20 pm #997700
    soniavoice

    Ok

    August 16, 2018 at 5:28 pm #998021
    Victoria

    Hi soniavoice,

    Can you make a test page with just this promo box and give us the link?

    Best regards,
    Victoria

    August 16, 2018 at 6:42 pm #998071
    soniavoice

    Sorry I can’t keep a test page published on blog. This is preview link for draft page:

    August 17, 2018 at 12:58 pm #998405
    Victoria

    Hi soniavoice,

    I switched to the Advanced Layout Builder on that draft and it looks good.

    Could you please enable the Advanced Layout Builder debug mode. Here is how to do it:

    Advanced layout builder

    and copy the shortcodes from there again.

    Best regards,
    Victoria

    August 17, 2018 at 7:09 pm #998554
    soniavoice

    No, it doesn’t look good. Using Advanced editor, contact form titles have lost allignment and share buttons have disappeared.
    Also when I came back to standard layout I missed all page content.

    August 18, 2018 at 9:38 pm #998791
    Victoria

    Hi soniavoice,

    I meant only on the test page. I thought you meant that the share buttons are not supposed to be there. And of course, if you switch editors you loose content, so don’t do it on the actual page.

    Best regards,
    Victoria

    August 26, 2018 at 1:23 pm #1001867
    soniavoice

    So, how can I correct this issue on the page?

    August 26, 2018 at 7:35 pm #1001956
    Victoria

    Hi soniavoice,

    So you want the form to be wrapped in a container with the background, correct? Or do you want the share buttons there too?

    Maybe just leave out the promo box and make the border and background with css?

    Best regards,
    Victoria

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