Viewing 14 posts - 1 through 14 (of 14 total)
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  • August 5, 2018 at 3:13 pm #993697
    kimsnider

    Hi there,
    The burger menu is not working properly (going to the anchor links) even though I have tried everything and even looked it up in the enfold documentation.
    Could you please have a look for me? the link is in the private content
    Thanks so much!

    August 6, 2018 at 12:21 pm #993901
    Nikko

    Hey kimsnider,

    For the menu links can you try to use #blog for the url instead of https://your_site.com/#blog
    Hope this helps.

    Best regards,
    Nikko

    August 6, 2018 at 1:02 pm #993911
    kimsnider

    Thanks Nikko. I will try this. Did the other menu links work for you? I have tested again in all of my browsers and they do not work.

    I have tried both formats (plain anchor and full url — #blog for the url instead of https://your_site.com/#blog), neither seem to work

    I have reloaded the wp core files and also the theme via ftp

    I am wondering if the reason might be that I had one of the demo themes loaded at first?

    thanks again!

    August 7, 2018 at 11:48 am #994354
    Victoria

    Hi kimsnider,

    They do not work on my end either.

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    August 7, 2018 at 3:39 pm #994461
    kimsnider
    This reply has been marked as private.
    August 8, 2018 at 12:20 pm #994907
    Victoria

    Hi kimsnider,

    Can you please get Appearance > Editor enabled.

    Here is how to do it

    Enabling the WordPress Theme and Plugin Editor

    Best regards,
    Victoria

    August 8, 2018 at 11:02 pm #995171
    kimsnider

    The Appearance > Editor has been enabled.

    August 9, 2018 at 2:31 pm #995487
    Victoria

    Hi kimsnider,

    You have the header.php file in your child theme. Did you have it updated with a fresh copy?

    Best regards,
    Victoria

    August 14, 2018 at 12:17 am #996914
    kimsnider

    Do I need this header.php file in the child theme?

    August 14, 2018 at 2:40 pm #997102
    Victoria

    Hi kimsnider,

    Yes, you do :)

    Let us know how that worked for you.

    Best regards,
    Victoria

    August 14, 2018 at 6:02 pm #997191
    kimsnider

    Okay, thanks. Where do I get the updated version?

    August 14, 2018 at 6:14 pm #997199
    Victoria

    Hi kimsnider,

    Copy the file from your parent theme and make the changes you had there on top of this version.

    Best regards,
    Victoria

    August 16, 2018 at 1:21 am #997729
    kimsnider

    Hi there, header.php file has been put into the child theme folder but no change in the lightbox gallery performance or the burger menu.

    I did notice that the basic child theme does NOT have the header.php file (so do we need it for this site?). I did not make any edits to the original header.php file in the parent theme.

    Thanks again

    August 16, 2018 at 5:51 pm #998030
    Victoria

    Hi kimsnider,

    Sorry, I got you wrong at some point.

    Here is the code you can put in Enfold > General Styling > Quick Css,  if it does not work, put into themes/enfold/css/custom.css

    
.mfp-wrap.mfp-gallery.mfp-close-btn-in.mfp-auto-cursor.avia-popup.mfp-zoom-in.mfp-ready.mfp-image-loaded {
  top: 50px !important;
}

    If you need further assistance please let us know.

    Best regards,
    Victoria

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