Hi There,
i got the Problem that my Enfold LayerSlider output empty content.
I Also generate an new Site and import some Layer Slider content – always the same.
We also tried to update the layer slider – nothing helped.
Can you help me?
System-data (in development) you find as private content.
Thanks!
Hey kisys,
Thanks for giving us admin access, I have checked but I’m not getting any js error so I’m not sure why it’s not appearing.
Can you give us ftp access also? so we can try to check on it further and enable error logging.
Best regards,
Nikko
You do have admin-access with the given account ;-)
Hi kisys,
We apologize for the late response.
I’ve tried the ftp access, however I could not connect, please check.
I used filezilla to test it.
Best regards,
Nikko
I’v testing the ftp access again with filezilla to recognize there is no problem, i can access the server.
i use the default-settings, server supports standard (passiv) connection settings.
can you give us an error message?
from which county do you like to connect, may be the firewall stops the connection?
Hi kisys,
You might want to write to the Layer Slider support team as well. The sliders are rendered, but they have some weird blinking in animation going on and nothing shows up visible.
Best regards,
Victoria