Viewing 6 posts - 1 through 6 (of 6 total)
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  • July 24, 2018 at 6:43 am #989043
    greentim

    Hello.
    I am using the most recent version of Enfold and I am not running any plugins and my WordPress is up to date. I have been working on a website using Enfold and when I go to update the page, whatever I was working on disappears. This has been very frustrating. Please let me know how to solve this.

    Thanks,
    Kristin

    July 24, 2018 at 2:38 pm #989203
    Ismael

    Hey greentim,

    Thank you for using Enfold.

    Did you add any html tags to the builder? Please make sure that they are closed properly. Those unclosed tags could break the builder layout. If it’s still not working, provide a link to the page with the issue.

    Best regards,
    Ismael

    July 25, 2018 at 5:18 pm #989819
    greentim

    Hi Please let me know asap how I can fix the above problem. Thanks!

    July 25, 2018 at 6:35 pm #989870
    Victoria

    Hi greentim,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    July 25, 2018 at 6:58 pm #989879
    greentim

    Thank you. Here is the login.

    July 26, 2018 at 5:29 am #990048
    Rikard

    Hi,

    Thanks for that, you have an open strong tag in your content:

    OUR TEAM<strong>

    Please try removing that as open html markup can break the layout builder.

    Best regards,
    Rikard

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