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Posts
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Hi, I’ve noticed that there are elements to my text block missing. It also says at the bottom its powered by TINYMC. I have no idea if this is the reason or how its happened. I did add some custom text using the plugin use any font which I’ve now deleted in case this was the cause. However, its still there. Any ideas on how I can get the full text block back please?
Please could you come back to me ASAP on this problem as my site is due to launch tomorrow?
Many thanks,Ellen
The fonts I’ve uploaded are also not working. I’ve managed to find them on the list in the advanced styling but they don’t change when selected. Please help
Hi,
Whta elemnet have you changed, show us please so we can see with debugger how it changed – if changed.
Best regards,
BasilisI think its possibly changed since the last Enfold update as I’ve checked my other site and there are less elements to the text box on there also. It seems to be coinciding with me not being able to us my 2 recently uploaded fonts.
Hi ellenyoung,
Could you please attach some screenshots of the issue?
Could you please enable the Advanced Layout Builder debug mode. Here is how to do it:
Best regards,
VictoriaI’m afraid these instructions are too advanced for me. I have no idea what the child theme is or how to do half the instructions. this is quite frustrating as I’ve built a website via Enfold in the past because of its ease and now it seem much more difficult.
Hi ellenyoung,
Can you try to give us ftp access instead? so we can enable it for you.
Just post the details in private content so it’s only visible to the moderators.Best regards,
NikkoHi Nikko, I’m afraid I don’t have FTP access, I just use wi-fi. My main problem is that I’ve installed 2 new font which I would like to use but when assigned to an area (H2, etc) they are not being implemented and I cant see the option to change the paragraph font. I can add my login details and if you can see where the problem lies this would be great.
Hi,
Can you pleas explain us what you mean with WiFi and no FTP Access? Niko means we need access to your serve.
Best regards,
BasilisHi Basilis, I’m afraid I don’t know what you mean by serve? I’m just a small business building a website from my laptop. Perhaps I’ve asked too many questions. Could you please start by letting me know how you change the font for the paragraph text?
Hi ellenyoung,
Basilis meant server :)
Can you show us the page and the element and tell us which font you want to assign to it? Just be more specific and we’ll try to propose a solution for you.
Best regards,
VictoriaFor example I would like the main chunk of paragraph text on my home page to be Adria Gomez Luthier – one of the fonts I’ve imported.
Many thanks,Hi ellenyoung,
You need to remove the inline styles present in that text.
Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
.av_textblock_section .av_textblock p * { font-family: 'Adria Gomez Luthier', 'HelveticaNeue',' Helvetica Neue', Helvetica,Arial,sans-serif; }If you need further assistance please let us know.
Best regards,
VictoriaHi Victoria, thank you for sending this over, unfortunately adding it to quick CSS didn’t work and I cant figure out the other path you sent. In answer to your question, yes the text was copied from Word editor – does this cause a problem?
I didn’t have any problems building my last site with Enfold and Site Builder but I’m not getting very far with this one. I might have to end up paying someone to finish it (which I haven’t budgeted for) which is rather frustrating . No one from Enfold or Site Builder will tell me if their elements have changed since last summer when I built my last site which is frustrating as I don’t know why it seems harder to change things like paragraph text fonts or add PDFs as links to text boxes. I’ve done it before but the options don’t seem there this time.
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