Viewing 8 posts - 1 through 8 (of 8 total)
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  • July 18, 2018 at 4:46 pm #987090
    simonvanderleek

    Hi I have a problem with submenu’s (I think) and page anchors.

    When I click to go to a page in the main menu, the browser goes to the page, then to the page anchor but slidely below. And after that the page get’s stuck. No scrolling up possible. Content seems disappeared.

    I pasted the links in private.

    Please help. Thanks so much!!

    July 19, 2018 at 2:49 pm #987424
    Ismael

    Hey simonvanderleek,

    Thank you for using Enfold.

    The page is still scrollable when I checked. Is this fixed? How can we reproduce the issue?

    Best regards,
    Ismael

    July 19, 2018 at 2:57 pm #987432
    simonvanderleek

    Hi there,

    When you click the link (in private) the submenubar jumped in the middle and you can not scroll up in the page.
    Try clicking ‘Beschikbare Professionals’. You will see no response. I use chrome and firefox on a mac.
    Also please find attached screenshot.

    Thanks! :)

    July 20, 2018 at 1:57 pm #987829
    Ismael

    Hi,

    Thanks for the update.

    I can now reproduce the issue but I’m not sure what’s causing it. Did you add any custom modifications to the theme? Please provide the login details in the private field so that we could see the dashboard.

    Best regards,
    Ismael

    July 20, 2018 at 4:24 pm #987893
    simonvanderleek

    I’m running a child theme. This is the WordPress admin login (Administator):

    I’ve created an account for you.

    Thanks so much!

    July 23, 2018 at 2:16 am #988541
    Ismael

    Hi,

    Thanks for the info.

    Is it working properly when the plugins are deactivated?

    Best regards,
    Ismael

    July 23, 2018 at 10:02 am #988623
    simonvanderleek

    Hi no with all the pugins disabled, the problem remains the same.
    Thanks!

    July 24, 2018 at 12:00 pm #989124
    Ismael

    Hi,

    There are no errors in the console or anything, so it’s hard to know what’s causing the issue. Is it OK if we deactivate the plugins temporarily while debugging the issue?

    Best regards,
    Ismael

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