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  • July 12, 2018 at 9:45 pm #984899
    CurlyHost

    Balsam Waters

    At the bottom of the page is the map – I thought by making a brand new API it would start working but it’s still not loading for me. Can you see anything from the front facing part of the site that might lead to clues as to what I might be missing?

    July 13, 2018 at 10:07 am #985076
    Victoria

    Hey Andrea,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    July 16, 2018 at 7:27 pm #986067
    CurlyHost

    Yeah, sure thing.

    July 16, 2018 at 9:35 pm #986104
    CurlyHost

    https://screencast.com/t/qzo33ftRG

    Also, if that’s helpful – those are the Google Maps APIs that are enabled.

    July 17, 2018 at 11:52 am #986368
    Victoria

    Hi CurlyHost,

    Best regards,
    Victoria

    July 17, 2018 at 4:13 pm #986489
    CurlyHost

    Hmmm – I’ll look into it. I went in through FTP and deleted the cache manually to see if that would help along with clearing my own browser cache and turning off any of the performance options offered with Enfold from the backend but I can’t seem to get it to forget the old API. Maybe the hosting platform has another caching plugin?

    July 18, 2018 at 1:00 pm #986944
    Victoria

    Hi CurlyHost,

    Could be, you might want to ask them.

    Do you have another plugin that might be using that API key?

    Best regards,
    Victoria

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