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Viewing 8 posts - 1 through 8 (of 8 total)
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  • July 12, 2018 at 3:01 pm #984785
    LarryLayouter

    Hi support,
    there seems to be a problem with the custom 404 page and LayerSlider WP:

    If the custom 404 page contains a slider built with LayerSlider WP the page does load correct – the slider does not come up.
    The transferred html source code is different from the the html source code transferred when the custom 404 page is called directly with it´s own URL.
    You can find example URLs in the private content area.

    As far as I have checked all elements other than the slider are shown on the chosen custom 404 page.

    Thanks in advance
    Claus

    July 13, 2018 at 9:31 am #985050
    Victoria

    Hey LarryLayouter,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    July 13, 2018 at 12:08 pm #985120
    LarryLayouter

    Dear Victoria,

    thanks for your answer … access below …

    Best
    Claus

    July 16, 2018 at 6:35 pm #986035
    Basilis

    Hi,

    I did reviewed and it is happening, but it is a bit strange because it should work just fine.
    I have forward the issue to our developers for review.

    Best regards,
    Basilis

    August 22, 2018 at 5:08 pm #1000431
    bluechip1

    Hi,

    I have the same problem too with Enfold 4.4.1.

    I found the reason is the check in Avia_Config_LayerSlider::current_post_needs_layerslider() method (in enfold/config-layerslider/config.php from line 643 on):

    if( is_404() || ! ( $post instanceof WP_Post ) ) { return false; }

    In order to work with custom 404 page, this check would have to be extended…

    Cheers,
    Česlav

    • This reply was modified 6 years, 2 months ago by bluechip1.
    August 23, 2018 at 2:25 pm #1000748
    Victoria

    Hi Česlav,

    Thanks for your input.


    @LarryLayouter     It will work if you remove the Layer Slider form the 404 page. 404 is just a simple page, Layer Slider might seem like an overkill.

    Best regards,
    Victoria

    August 26, 2018 at 1:42 pm #1001869
    Günter

    Hi,

    We modified the way custom 404 pages are displayed.

    In private content you find a link to a dev version including this and it also works with layersliders.

    Best regards,
    Günter

    September 5, 2018 at 1:07 pm #1006103
    LarryLayouter

    … just back from holidays:

    @Günter: thanks a lot – I´ll give it a try …


    @Victoria    : hm … very interesting statement … especially if you put it in relation to what I wrote in my first post … but thanks anyway …

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