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July 12, 2018 at 11:16 am #984620
If you look at the website https://www.vilsoe.dk/ in firefox/edge the menu/header cover most of the page
The easyslider doesn’t show pictures in edge and the contactform doesn’t load
I had the same problems in chrome but then I disabled the Javascript file merging and compression and the CSS file merging and compression it started to work again in chrome
It’s a customers site and he’s of course not super pleased with this
Theme Updates
No Updates available. You are running the latest version! (4.4.1)July 12, 2018 at 7:41 pm #984863Hey Jacob,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisJuly 13, 2018 at 7:57 am #985007Hi Basisl
Did you get the login?
July 14, 2018 at 6:03 am #985394Hi jacobwebjuice,
I can’t see any login details in the thread yet unfortunately, please try posting them in private again. You can make sure that they have been posted by visiting the thread.
Best regards,
RikardJuly 30, 2018 at 9:11 am #991445I’ve tried again
Login in privateJuly 31, 2018 at 12:50 pm #991906Hi,
Thanks for the update.
I’m not sure why it resizes like that on Firefox. I’ve added this css code to fix the issue temporarily.
#header_main .container, #header_main .container .logo a, #header_main .container .logo a img, #top #header .av-main-nav > li > a { line-height: 88px !important; height: 88px !important; }
We need to inspect the “avia_header_size” script.
Best regards,
IsmaelJuly 31, 2018 at 1:34 pm #991924Thanx – It looks like it solved the problem
August 1, 2018 at 7:22 am #992197 -
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