Viewing 4 posts - 1 through 4 (of 4 total)
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    Posts
  • July 10, 2018 at 6:26 pm #983758
    Kasia
    Guest

    Hi,
    I was wondering if you offer any support packages without purchasing a template (I already have one that I purchased in the past).
    If so, can you please provide the details.

    Thank you in advance,
    Kasia

    July 10, 2018 at 7:46 pm #983791
    Yigit

    Hey Kasia!

    Thanks for contacting us!

    If you still have access to ThemeForest account you used to purchase the theme or have your purchase code stored somewhere, you can register to our support forum – https://kriesi.at/support/register/ and start new threads under Enfold sub forum.

    Best regards,
    Yigit

    July 10, 2018 at 7:50 pm #983793
    Kasia
    Guest

    Hi Yigit,
    Thanks for your reply. I have an API key, is this good enough?

    Best,
    Kasia

    July 10, 2018 at 7:52 pm #983795
    Yigit

    Hey Kasia,

    Unfortunately, no. API key is used to receive updates and update the theme from WP dashboard.

    Please check out following screenshot to find your purchase code

    Best regards,
    Yigit

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